Cox and email revisited

Top Page
Attachments:
Message as email
+ (text/plain)
Delete this message
Reply to this message
Author: der.hans
Date:  
Subject: Cox and email revisited
Am 31. Jan, 2004 schw=E4tzte Augie Grayfox so:

moin, moin Augie,

now that you've been accused of stealing candy from executives and slashing
golf cart tires... :)

> Recently I tried to email a client of mine ( which I've done untold times
> before ) using cox' default email server and got a rejection notice:


OK, just to make sure I've understood this:

You're mail client is setup to use your cox email addy, the same as for thi=
s
mail that you sent? You've got your mail setup to use cox' mail server for
outgoing mail, right? You used the same setup that doesn't work to the one
client for your email to the discuss list, right?

> [ This Message was undeliverable due to the following reason:
>
> Each of the following recipients was rejected by a remote mail server.
> The reasons given by the server are included to help you determine why
> each recipient was rejected.
>
>     Recipient: <>
>     Reason:     prohibited. We do not relay

>
> Please reply to
> if you feel this message to be in error. ]


OK, so it was rejected by cox' mail server, not your client's server, right=
?

> So thinking that I could get this fixed I emailed them and when that wen=

t
> unresolved, I called them and lo and behold as soon as they found out I w=

as a
> Linux user...basically end of discussion.


Agreed that this is bad. We have to just keep reminding companies that we
are a valid market share.

> The hokey reason they tried to give me was that since I use Linux, there =

is no
> way they can begin to troubleshoot my problem. I explained that the probl=

em
> is not a hardware issue on my end, but rather an admin issue on their end
> because I DO have email working, and the only problem is that THEY are
> blocking it from getting to my client.
>
> All they would say was that the problem would be escalated to their admin
> office. Needless to say, I don't believe that I'll be hearing anything fr=

om
> them anytime soon.


Have you heard back from cox?

ciao,

der.hans
--=20
#  https://www.LuftHans.com/    http://www.AZOTO.org/
#  Don't step in front of speeding cars, don't eat explosives
#  and don't use m$ LookOut :). - der.hans