Cox and email revisited

On Jan 31, 2004, at 10:37 AM, Augie Grayfox wrote:

> So thinking that I could get this fixed I emailed them and when that
> went
> unresolved, I called them and lo and behold as soon as they found out
> I was a
> Linux user...basically end of discussion.
>
> The hokey reason they tried to give me was that since I use Linux,
> there is no
> way they can begin to troubleshoot my problem. I explained that the
> problem
> is not a hardware issue on my end, but rather an admin issue on their
> end
> because I DO have email working, and the only problem is that THEY are
> blocking it from getting to my client.

FastQ has always been willing to help, whether with Windows, Linux or
Mac OS questions. They have gone so far as to conference call and solve
a problem for a friend in Michigan who has a completely different ISP.
If you can, I'd move to FastQ.

I'm just a satisfied customer.