Cox and email revisited

On Sat, 2004-01-31 at 11:57, Chris Gehlker wrote:
> On Jan 31, 2004, at 10:37 AM, Augie Grayfox wrote:
>
> > So thinking that I could get this fixed I emailed them and when that
> > went
> > unresolved, I called them and lo and behold as soon as they found out
> > I was a
> > Linux user...basically end of discussion.
> >
> > The hokey reason they tried to give me was that since I use Linux,
> > there is no
> > way they can begin to troubleshoot my problem. I explained that the
> > problem
> > is not a hardware issue on my end, but rather an admin issue on their
> > end
> > because I DO have email working, and the only problem is that THEY are
> > blocking it from getting to my client.
>
> FastQ has always been willing to help, whether with Windows, Linux or
> Mac OS questions. They have gone so far as to conference call and solve
> a problem for a friend in Michigan who has a completely different ISP.
> If you can, I'd move to FastQ.
>
> I'm just a satisfied customer.
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Nice answer - my favorite kind...

Craig