As far as service, Fastq ranks among the best. Yes,
they do not have 24/7 onsite, but one of the techs
lives very nearby and sorta is on call for real
emergencies with the network 24/7 so to speak.
I currently don't use them and that is a personal
reason, nothing to do with performance. I found dialup
to be VERY dependable from them when I had it. Connect
first time way in excess of 99%.
--- Craig White <
craigwhite@azapple.com> wrote:
> On Sat, 2004-01-31 at 11:57, Chris Gehlker wrote:
> > On Jan 31, 2004, at 10:37 AM, Augie Grayfox wrote:
> >
> > > So thinking that I could get this fixed I
> emailed them and when that
> > > went
> > > unresolved, I called them and lo and behold as
> soon as they found out
> > > I was a
> > > Linux user...basically end of discussion.
> > >
> > > The hokey reason they tried to give me was that
> since I use Linux,
> > > there is no
> > > way they can begin to troubleshoot my problem. I
> explained that the
> > > problem
> > > is not a hardware issue on my end, but rather an
> admin issue on their
> > > end
> > > because I DO have email working, and the only
> problem is that THEY are
> > > blocking it from getting to my client.
> >
> > FastQ has always been willing to help, whether
> with Windows, Linux or
> > Mac OS questions. They have gone so far as to
> conference call and solve
> > a problem for a friend in Michigan who has a
> completely different ISP.
> > If you can, I'd move to FastQ.
> >
> > I'm just a satisfied customer.
> ---
> Nice answer - my favorite kind...
>
> Craig
>
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Nothing more is expected.
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