Cox and email revisited

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Author: Frank Davenport
Date:  
Subject: Cox and email revisited
And a double ditto from me also. I too have had good luck with Cox HSI.

Frank Davenport


On Sat, 2004-01-31 at 17:48, Victor Odhner wrote:
> Derek Neighbors wrote:
> > I will say I have been nothing but happy with my Cox service to date. I
> > think that with Linux being less than 2% of the market share it doesn't
> > make good business sense at this time for them to support it. We can
> > not like that all we want, but they do exist to make money.
>
> I want to ditto that. Yes, they refuse to relay. If you
> want a server that will relay for you, that's a different
> piece of business.
>
> I've been on Cox cable since the @Home days, and since Cox took
> over running the ISP service I've been nothing by satisfied.
> They don't staff Linux support, and it helps to have a
> Windows persona when talking to them, but they've been
> very helpful to me.
>
> I was recently bummed when they set up a support site that was
> demanding IE as the browser and being rude even to the latest
> Mozilla. They've fixed that, so that now the IE-dependent
> functions smoothly take you to a page with useful links and the
> rest of the pages function nicely. OK, you can't use their
> MS-dependent online chat, since they demand a local client --
> benevolent spyware, I suspect.
>
> You've probably heard my story about an intelligent tech spending
> an hour helping me solve a connectivity problem, and yes,
> he was willing to hear about my Linux results as well as
> those from Windows.
>
> Minor Cox gripe: I wish when I boot over to Linux that it
> wouldn't take a minute or two to get a lease. I suspect
> that is something wrong with my DHCP setup.
>
> Vic
>
>
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