Re: Cups issues

>>     Thanks everyone.

>>     Using 12.04 64bit
>>     Found/installed the .deb drivers already, no joy
>>     Brother cupswrapper drivers are installed prior to anything added,
>>     dpkg shows them as happy with ii
>>     Removed/deleted/tried numerous different things, no joy
>>     Found some issues with 32b libs in 11.10, did the same "fix" here
>>     (copy /usr/lib/* brother libs to lib32)
>>     Doesn't show any errors or anything and works normally other than
>>     the blanks

>>     I've checked cups access/error, syslog, etc with no errors to be had
>>     - it thinks everything is dandy.  Only thing I see is periodic
>>     discovery errors once a day.

>>     Odd part was when adding the printer in cups, it found it with mdns,
>>     but there were 4 instances of it "found".  I've tried each, thinking
>>     maybe it's some iteration of port/driver/etc, but they've all worked
>>     the same, thinking it's a disconnect from cups to the apps.

>>     I've never NOT been able to print by default without any drivers
>>     when I've tried, it's the first time I've had to deal with vendor
>>     drivers so no idea what to expect with cups.  With no logs or
>>     anything showing anything wrong, I'm a bit up a creek as I'm not
>>     familiar enough with cups to start systracing it or the apps printer
>>     functions.  I need to find some docs how exactly cups works - it's
>>     never been a very interesting point of research for me before.  :)

>>     -mb

>>     On 03/08/2012 05:52 AM, Lisa Kachold wrote:

>>         Hi Michael,

>>         Which Ubuntu distro do you have?

>>         0) Kernel:  It seems that Ubuntu 11.10 has multiple printing
>>         issues -
>>         compared to 11.04  (a serious loss of QA from Canonical folks).
>>           When
>>         did you last update?
>>         http://ubuntuforums.org/__showthread.php?t=1862413&page=__2
>>         <http://ubuntuforums.org/showthread.php?t=1862413&page=2>
>>         <http://ubuntuforums.org/__showthread.php?t=1862413&page=__2
>>         <http://ubuntuforums.org/showthread.php?t=1862413&page=2>>

>>         Go to Applications -> Accessories -> Terminal
>>         sudo dpkg --configure -a
>>         sudo apt-get update
>>         sudo apt-get upgrade

>>         TEST your driver now!  If works - Dance!

>>         1) Are you using 64 bit?  Printer drivers for Ubuntu from
>>         Brother are
>>         32bit only.

>>         sudo uname -a

>>         2) Verify your driver:

>>         sudo dpkg -l | grep Brother

>>         Note that if one or both lines start with “iF” instead of “ii”
>>         then this
>>         appears to signify the installation failed to complete correctly.
>>         Remove the installation completely by editing (AFTER BACKING UP
>> ALL
>>         FILES to be able to roll back after):

>>         1. In System, Administration, Printers, delete the printer in
>>         question.
>>         You might also need to browse to http://localhost:631 and delete
>>         it in
>>         the CUPS printer list if it shows up there.

>>         2. Go into a terminal, then gksudo nautilus
>>         which will open Nautilus with root permissions.

>>         3. Use nautilus to go to folder /var/lib/dpkg/info

>>         Find all of the files that are named with your printer
>>         concatenated with
>>         "cupswrapper" "${printername}cupswrapper..." and delete them.

>>         sudo grep $printername  *
>>         del $filename

>>         4. Go back a level to folder /var/lib/dpkg and open the file
>> called
>>         "status" in gEdit. Do a File Save As and called it
>>         status.backup. Close,
>>         and re-open the file "status" (not the backup copy). Search for
>>         "$printername". You should find a paragraph starting with the
>> words
>>         "Package: $printernamecupswrapper" Delete that section and save
>>         the file.

>>         5. Now repeat the process outlined in step 4, but with the file
>>         called
>>         "available".

>>         You should now be able to go to a terminal and run sudo dpkg
>>         --configure
>>         -a without any errors.

>>         Go to Brother and get the correct printer driver:

>> <http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/index.html>
>>         Reference:
>>         http://ubuntuforums.org/__archive/index.php/t-1653917.__html
>>         <http://ubuntuforums.org/archive/index.php/t-1653917.html>

>>         Remember to restart cups after adding back following their
>>         instructions.

>>         Does it work?  No---> send us some logs?

>>         On Thu, Mar 8, 2012 at 12:59 AM, Michael Butash
>>         <michael@butash.net <mailto:michael@butash.net>
>>         <mailto:michael@butash.net <mailto:michael@butash.net>>> wrote:

>>             Since there are printer users here it seems, I was wondering
>> if
>>             anyone else has run into this...

>>             I recently acquired a Brother color laser (mfc-9440cn), and
>>         cannot
>>             get it to print from my ubuntu box.  I've been doing
>>         everything via
>>             cups local web interface for setup/add and everything tests
>>         and test
>>             prints ok, but any image comes out blank white.  Local tests
>> and
>>             prints all work fine, but nothing aside from the ubuntu test
>>         page
>>             has printed successfully via an actual "print".

>>             I've ensured ghostscript is there, everything looks ok in
>> status
>>             before/after, i just get nothing printed.  Scanning to it
>>         via the
>>             network works dandy with the drivers, just something isn't
>> right
>>             with something with how apps are sending to the printer
>>         drivers.  I
>>             hardly ever print anything anymore, and simply haven't used
>>         printing
>>             features enough to have run into it, so I'm hoping one of
>>         you might
>>             have seen this.

>>             Googling various iterations of 'brother white blank pages'
>>         hasn't
>>             resulted in much after hours.

>>             Thanks in advance!

>>             -mb
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