Sorry for top post but do you have 64 bit ghostscript?
On 8 Mar 2012 10:40, "Michael Butash" <
michael@butash.net> wrote:
> Thanks everyone.
>
> Using 12.04 64bit
> Found/installed the .deb drivers already, no joy
> Brother cupswrapper drivers are installed prior to anything added, dpkg
> shows them as happy with ii
> Removed/deleted/tried numerous different things, no joy
> Found some issues with 32b libs in 11.10, did the same "fix" here (copy
> /usr/lib/* brother libs to lib32)
> Doesn't show any errors or anything and works normally other than the
> blanks
>
> I've checked cups access/error, syslog, etc with no errors to be had - it
> thinks everything is dandy. Only thing I see is periodic discovery errors
> once a day.
>
> Odd part was when adding the printer in cups, it found it with mdns, but
> there were 4 instances of it "found". I've tried each, thinking maybe it's
> some iteration of port/driver/etc, but they've all worked the same,
> thinking it's a disconnect from cups to the apps.
>
> I've never NOT been able to print by default without any drivers when I've
> tried, it's the first time I've had to deal with vendor drivers so no idea
> what to expect with cups. With no logs or anything showing anything wrong,
> I'm a bit up a creek as I'm not familiar enough with cups to start
> systracing it or the apps printer functions. I need to find some docs how
> exactly cups works - it's never been a very interesting point of research
> for me before. :)
>
> -mb
>
>
>
> On 03/08/2012 05:52 AM, Lisa Kachold wrote:
>
>> Hi Michael,
>>
>> Which Ubuntu distro do you have?
>>
>> 0) Kernel: It seems that Ubuntu 11.10 has multiple printing issues -
>> compared to 11.04 (a serious loss of QA from Canonical folks). When
>> did you last update?
>> http://ubuntuforums.org/**showthread.php?t=1862413&page=**2<http://ubuntuforums.org/showthread.php?t=1862413&page=2>
>> <http://ubuntuforums.org/**showthread.php?t=1862413&page=**2<http://ubuntuforums.org/showthread.php?t=1862413&page=2>
>> >
>>
>> Go to Applications -> Accessories -> Terminal
>> sudo dpkg --configure -a
>> sudo apt-get update
>> sudo apt-get upgrade
>>
>> TEST your driver now! If works - Dance!
>>
>> 1) Are you using 64 bit? Printer drivers for Ubuntu from Brother are
>> 32bit only.
>>
>> sudo uname -a
>>
>> 2) Verify your driver:
>>
>> sudo dpkg -l | grep Brother
>>
>> Note that if one or both lines start with “iF” instead of “ii” then this
>> appears to signify the installation failed to complete correctly.
>> Remove the installation completely by editing (AFTER BACKING UP ALL
>> FILES to be able to roll back after):
>>
>> 1. In System, Administration, Printers, delete the printer in question.
>> You might also need to browse to http://localhost:631 and delete it in
>> the CUPS printer list if it shows up there.
>>
>> 2. Go into a terminal, then gksudo nautilus
>> which will open Nautilus with root permissions.
>>
>> 3. Use nautilus to go to folder /var/lib/dpkg/info
>>
>> Find all of the files that are named with your printer concatenated with
>> "cupswrapper" "${printername}cupswrapper..." and delete them.
>>
>> sudo grep $printername *
>> del $filename
>>
>> 4. Go back a level to folder /var/lib/dpkg and open the file called
>> "status" in gEdit. Do a File Save As and called it status.backup. Close,
>> and re-open the file "status" (not the backup copy). Search for
>> "$printername". You should find a paragraph starting with the words
>> "Package: $printernamecupswrapper" Delete that section and save the file.
>>
>> 5. Now repeat the process outlined in step 4, but with the file called
>> "available".
>>
>> You should now be able to go to a terminal and run sudo dpkg --configure
>> -a without any errors.
>>
>> Go to Brother and get the correct printer driver:
>> http://welcome.solutions.**brother.com/bsc/public_s/id/**
>> linux/en/index.html<http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/index.html>
>> Reference: http://ubuntuforums.org/**archive/index.php/t-1653917.**html<http://ubuntuforums.org/archive/index.php/t-1653917.html>
>>
>> Remember to restart cups after adding back following their instructions.
>>
>> Does it work? No---> send us some logs?
>>
>> On Thu, Mar 8, 2012 at 12:59 AM, Michael Butash <michael@butash.net
>> <mailto:michael@butash.net>> wrote:
>>
>> Since there are printer users here it seems, I was wondering if
>> anyone else has run into this...
>>
>> I recently acquired a Brother color laser (mfc-9440cn), and cannot
>> get it to print from my ubuntu box. I've been doing everything via
>> cups local web interface for setup/add and everything tests and test
>> prints ok, but any image comes out blank white. Local tests and
>> prints all work fine, but nothing aside from the ubuntu test page
>> has printed successfully via an actual "print".
>>
>> I've ensured ghostscript is there, everything looks ok in status
>> before/after, i just get nothing printed. Scanning to it via the
>> network works dandy with the drivers, just something isn't right
>> with something with how apps are sending to the printer drivers. I
>> hardly ever print anything anymore, and simply haven't used printing
>> features enough to have run into it, so I'm hoping one of you might
>> have seen this.
>>
>>
>> Googling various iterations of 'brother white blank pages' hasn't
>> resulted in much after hours.
>>
>> Thanks in advance!
>>
>> -mb
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