I would package your issue with complete libs and logs and enter a bugtracker ticket. It's most probably a ghostscript 64bit issue? You might be able to fix it with either a binary installation of ghostscript or manually adding both the 32bit and 64bit versions of it all. Look at dpkg for more. On 3/9/12, Michael Butash wrote: > That would be yes, sorry for the late response. Distro-based dpkg. > > It could be something that their 32bit drivers aren't finding the 64bit > counterparts - I've run into that a lot unfortunately with games and > such not native to a dist, but I've not seen log or any stdout that > complains. If I can figure out the flow of executables I'll ldd some of > their bins to see what shows incomplete. > > I hate foreign proprietary blobs of crap like this from vendors for a > reason. > > -mb > > > On 03/08/2012 11:08 AM, Lisa Kachold wrote: >> Sorry for top post but do you have 64 bit ghostscript? >> >> On 8 Mar 2012 10:40, "Michael Butash" > > wrote: >> >> Thanks everyone. >> >> Using 12.04 64bit >> Found/installed the .deb drivers already, no joy >> Brother cupswrapper drivers are installed prior to anything added, >> dpkg shows them as happy with ii >> Removed/deleted/tried numerous different things, no joy >> Found some issues with 32b libs in 11.10, did the same "fix" here >> (copy /usr/lib/* brother libs to lib32) >> Doesn't show any errors or anything and works normally other than >> the blanks >> >> I've checked cups access/error, syslog, etc with no errors to be had >> - it thinks everything is dandy. Only thing I see is periodic >> discovery errors once a day. >> >> Odd part was when adding the printer in cups, it found it with mdns, >> but there were 4 instances of it "found". I've tried each, thinking >> maybe it's some iteration of port/driver/etc, but they've all worked >> the same, thinking it's a disconnect from cups to the apps. >> >> I've never NOT been able to print by default without any drivers >> when I've tried, it's the first time I've had to deal with vendor >> drivers so no idea what to expect with cups. With no logs or >> anything showing anything wrong, I'm a bit up a creek as I'm not >> familiar enough with cups to start systracing it or the apps printer >> functions. I need to find some docs how exactly cups works - it's >> never been a very interesting point of research for me before. :) >> >> -mb >> >> >> >> On 03/08/2012 05:52 AM, Lisa Kachold wrote: >> >> Hi Michael, >> >> Which Ubuntu distro do you have? >> >> 0) Kernel: It seems that Ubuntu 11.10 has multiple printing >> issues - >> compared to 11.04 (a serious loss of QA from Canonical folks). >> When >> did you last update? >> http://ubuntuforums.org/__showthread.php?t=1862413&page=__2 >> >> > > >> >> Go to Applications -> Accessories -> Terminal >> sudo dpkg --configure -a >> sudo apt-get update >> sudo apt-get upgrade >> >> TEST your driver now! If works - Dance! >> >> 1) Are you using 64 bit? Printer drivers for Ubuntu from >> Brother are >> 32bit only. >> >> sudo uname -a >> >> 2) Verify your driver: >> >> sudo dpkg -l | grep Brother >> >> Note that if one or both lines start with “iF” instead of “ii” >> then this >> appears to signify the installation failed to complete correctly. >> Remove the installation completely by editing (AFTER BACKING UP >> ALL >> FILES to be able to roll back after): >> >> 1. In System, Administration, Printers, delete the printer in >> question. >> You might also need to browse to http://localhost:631 and delete >> it in >> the CUPS printer list if it shows up there. >> >> 2. Go into a terminal, then gksudo nautilus >> which will open Nautilus with root permissions. >> >> 3. Use nautilus to go to folder /var/lib/dpkg/info >> >> Find all of the files that are named with your printer >> concatenated with >> "cupswrapper" "${printername}cupswrapper..." and delete them. >> >> sudo grep $printername * >> del $filename >> >> 4. Go back a level to folder /var/lib/dpkg and open the file >> called >> "status" in gEdit. Do a File Save As and called it >> status.backup. Close, >> and re-open the file "status" (not the backup copy). Search for >> "$printername". You should find a paragraph starting with the >> words >> "Package: $printernamecupswrapper" Delete that section and save >> the file. >> >> 5. Now repeat the process outlined in step 4, but with the file >> called >> "available". >> >> You should now be able to go to a terminal and run sudo dpkg >> --configure >> -a without any errors. >> >> Go to Brother and get the correct printer driver: >> >> http://welcome.solutions.__brother.com/bsc/public_s/id/__linux/en/index.html >> >> >> Reference: >> http://ubuntuforums.org/__archive/index.php/t-1653917.__html >> >> >> Remember to restart cups after adding back following their >> instructions. >> >> Does it work? No---> send us some logs? >> >> On Thu, Mar 8, 2012 at 12:59 AM, Michael Butash >> >> >> wrote: >> >> Since there are printer users here it seems, I was wondering >> if >> anyone else has run into this... >> >> I recently acquired a Brother color laser (mfc-9440cn), and >> cannot >> get it to print from my ubuntu box. I've been doing >> everything via >> cups local web interface for setup/add and everything tests >> and test >> prints ok, but any image comes out blank white. Local tests >> and >> prints all work fine, but nothing aside from the ubuntu test >> page >> has printed successfully via an actual "print". >> >> I've ensured ghostscript is there, everything looks ok in >> status >> before/after, i just get nothing printed. Scanning to it >> via the >> network works dandy with the drivers, just something isn't >> right >> with something with how apps are sending to the printer >> drivers. I >> hardly ever print anything anymore, and simply haven't used >> printing >> features enough to have run into it, so I'm hoping one of >> you might >> have seen this. >> >> >> Googling various iterations of 'brother white blank pages' >> hasn't >> resulted in much after hours. >> >> Thanks in advance! >> >> -mb >> ------------------------------____--------------------- >> PLUG-discuss mailing list - >> PLUG-discuss@lists.plug.__phoe__nix.az.us >> > > >> To subscribe, unsubscribe, or to change your mail settings: >> >> http://lists.PLUG.phoenix.az.____us/mailman/listinfo/plug-____discuss >> > > >> >> >> >> >> -- >> (503) 754-4452 Android >> (623) 239-3392 Skype >> (623) 688-3392 Google Voice >> ** >> it-clowns.com >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> ------------------------------__--------------------- >> PLUG-discuss mailing list - PLUG-discuss@lists.plug.__phoenix.az.us >> >> To subscribe, unsubscribe, or to change your mail settings: >> http://lists.PLUG.phoenix.az.__us/mailman/listinfo/plug-__discuss >> >> > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us > To subscribe, unsubscribe, or to change your mail settings: > http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss -- (503) 754-4452 Android (623) 239-3392 Skype (623) 688-3392 Google Voice ** it-clowns.com --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change your mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss