On Monday 23 May 2005 09:59 am, Kurt Granroth wrote:
> On Monday 23 May 2005 09:26 am, Joseph Sinclair wrote:
> > It is possible to get the Cisco client from Cisco, you just need to
> > register on their site (a bit of a pain, but not too bad).
>
> I didn't know that. I was under the assumption that you needed a support
> contract with Cisco to download the client and that meant being a VPN
> server admin. There are a few pages that say something to this effect and
> when the vpn client page says you need to be 'registered', I assumed
> (again) that that's what it meant.
>
> This is great timing. I needed to get a new client for OS X "Tiger" anyway
> and wasn't looking forward to waiting for my VPN admin to get it for me.
>
> Thanks!
>
> For the record, here's the URL to the vpnclient page:
>
> http://www.cisco.com/en/US/products/sw/secursw/ps2308/index.html
Ah.. I take that back. I registered with Cisco.com and attempted to download
the VPN client and was refused. My query into the support team got this
response:
---------
Access to software downloads, such as the Cisco VPN Client, requires that
you have an active support contract with Cisco Systems in your CCO user
ID. I have checked your CCO user ID kurt_granroth and you are not
currently associated with any contracts.
If you have an active support contract please provide me with your
contract number so I can update your profile accordingly.
If you do not have an active support contract you will need to contact
your reseller to either purchase a support contract or to purchase the
software upgrade.
---------
That's what my first impression was... that you needed a support contract to
get the software.
So when you registered, did you know your company's support contract number?
Kurt
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