Re: CentOS Cisco to XP Remote Workstation

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Author: Joseph Sinclair
Date:  
To: plug-discuss
Subject: Re: CentOS Cisco to XP Remote Workstation
No, at the time they weren't requiring a support contract for VPN client downloads. It seems they've changed that requirement.

Kurt Granroth wrote:
> On Monday 23 May 2005 09:59 am, Kurt Granroth wrote:
>
>>On Monday 23 May 2005 09:26 am, Joseph Sinclair wrote:
>>
>>>It is possible to get the Cisco client from Cisco, you just need to
>>>register on their site (a bit of a pain, but not too bad).
>>
>>I didn't know that. I was under the assumption that you needed a support
>>contract with Cisco to download the client and that meant being a VPN
>>server admin. There are a few pages that say something to this effect and
>>when the vpn client page says you need to be 'registered', I assumed
>>(again) that that's what it meant.
>>
>>This is great timing. I needed to get a new client for OS X "Tiger" anyway
>>and wasn't looking forward to waiting for my VPN admin to get it for me.
>>
>>Thanks!
>>
>>For the record, here's the URL to the vpnclient page:
>>
>>http://www.cisco.com/en/US/products/sw/secursw/ps2308/index.html
>
>
> Ah.. I take that back. I registered with Cisco.com and attempted to download
> the VPN client and was refused. My query into the support team got this
> response:
>
> ---------
> Access to software downloads, such as the Cisco VPN Client, requires that
> you have an active support contract with Cisco Systems in your CCO user
> ID. I have checked your CCO user ID kurt_granroth and you are not
> currently associated with any contracts.
>
> If you have an active support contract please provide me with your
> contract number so I can update your profile accordingly.
>
> If you do not have an active support contract you will need to contact
> your reseller to either purchase a support contract or to purchase the
> software upgrade.
> ---------
>
> That's what my first impression was... that you needed a support contract to
> get the software.
>
> So when you registered, did you know your company's support contract number?
>
> Kurt
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