Re: OT: Educating users about Security

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Author: Jim
Date:  
To: plug-discuss
Subject: Re: OT: Educating users about Security
I read once in The Register about an ISP that had an interesting way to
handle customers' machines that are compromised.

The first thing they do is warn the customer and tell them what to do in
order to correct the problem.

If the incident is severe enough, the ISP immediately suspends the
customer's account.

If the incident is not so severe, the customer is given time to correct
the problem. If the deadline passes and the problem remains, the
customer's account is suspended until the problem is corrected.

I would be in favor of ISPs monitoring customers network traffic in order
to find compromised machines. If one is found, it's account should be
suspended until the owner corrects the problem. This would motivate
people to get anti virus software, a firewall and keep it all updated.

--
In 08 vote for a crook you can trust.
Del Boy for President.
http://www.ofah.net

On Sat, 13 Nov 2004, Siri Amrit Kaur wrote:

> How do you explain the security risks of viruses, worms, spyware, etc. to
> people who need to take security seriously, but have NO technical background
> and don't want to believe that:
>
> 1. Their home computers are vulnerable.
> ("When I bought it 3 years ago it had Norton on it. Have I updated it? I think
> it does that automatically. You mean I have to pay for Norton?")
>
> 2. They have anything on their computer that anybody would want.
>
> 3. Bad guys would ever crack "their" computer
>
> 4. Having their computer used for Distributed Denial of Service attacks
> matters because they don't understand what a "server" is, therefor it can't
> be a big deal.
>
> 5. Keystroke loggers really can trace their sensitive data.
> (I don't believe that happens, but even if it does, who cares if their bank
> account gets raided? You just log a fraud complaint with the bank! Identity
> theft? I don't really believe it would happen to me!)
>
> 6. Their computer could be used as a porn server
> ("What's a 'server'? You're just paranoid. I don't believe it and I don't have
> time to go to the websites you recommend or read the stuff from CERT you
> printed up for me")
>
> I've tried to explain to them what can happen to compromised systems. No
> matter what I say, no matter how much I try to dumb-it-down for them, they
> don't "get" it, their eyes glaze over and they and ultimately respond with
> "But I don't care." Their level of denial and deliberate naivete is
> dumbfounding!
>
> So, "how do you solve a problem like Maria?"
>
>
>
>
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