Re: Remote desktop support, Bomgar alternative?

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Author: JD Austin
Date:  
To: Main PLUG discussion list
Subject: Re: Remote desktop support, Bomgar alternative?
I use EchoVNC from http://www.echogent.com
Very cheap for personal use.

On Thu, Apr 14, 2011 at 11:05, Eric Cope <> wrote:

> Last I checked Yuuguu allows some of this, but not sure if it meets your
> specific needs. I used to share my desktop with others.
>
> Eric
>
> On Thu, Apr 14, 2011 at 10:55 AM, Ariel Gold <> wrote:
>
>> So the other day I was in a Windows VM making sure a local non-profit's
>> email got past Outlook's spam filtters, and was having problems connecting
>> to the Exchange server. Anyways, someone provided me remote desktop support,
>> and all I needed to do was point my web browser to the address he told me
>> over the phone, authorize access, and the person was on my desktop. It took
>> like 10 seconds.
>>
>> It turns out they were using Bomgar, which apparently works to provide
>> support from a Linux environment to Mac, Windows, and Linux. I sent an email
>> to them and they said the appliance covers 2 licenses and is $4,000. I
>> really liked the no-hassle way to provide remote desktop support, but $4,000
>> is too steep for me. Anyone know of a good, no-hassle alternative?
>>
>>
>>
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