On 04/14/2011 11:55 AM, Ariel Gold wrote:
> So the other day I was in a Windows VM making sure a local
> non-profit's email got past Outlook's spam filtters, and was having
> problems connecting to the Exchange server. Anyways, someone provided
> me remote desktop support, and all I needed to do was point my web
> browser to the address he told me over the phone, authorize access,
> and the person was on my desktop. It took like 10 seconds.
>
> It turns out they were using Bomgar, which apparently works to provide
> support from a Linux environment to Mac, Windows, and Linux. I sent an
> email to them and they said the appliance covers 2 licenses and is
> $4,000. I really liked the no-hassle way to provide remote desktop
> support, but $4,000 is too steep for me. Anyone know of a good,
> no-hassle alternative?
Not sure how non-hassle you are looking for, or what distros are
involved, or if Windows compatibility is a deal breaker, but have you
looked at:
https://launchpad.net/remote-help-assistant
Kevin
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