Re: Lookin at Qwest DSL Service

The Cisco I had was reported to overheat and have problems. I had little or no problems with mine.

Sounds like your fiancee has a bad modem. If it is overheating you would open the case to allow more air flow. That was the recommendation for the Cisco years ago.

I would find it very irritating to have my connection reset multiple times a day.

Thanks for your feedback!

------------------------
Keith Smith


--- On Mon, 2/15/10, Charles Jones <Charles.Jones@ciscolearning.org> wrote:

> From: Charles Jones <Charles.Jones@ciscolearning.org>
> Subject: Re: Lookin at Qwest DSL Service
> To: "Main PLUG discussion list" <plug-discuss@lists.plug.phoenix.az.us>
> Date: Monday, February 15, 2010, 6:22 AM
> I have Cox residential service, and my
> fiancee uses Qwest DSL at her business. I have never had any
> real issue from my Cox connection, but her DSL is terrible
> in various ways.
> * Modem always starts out at full provisioned
> rate and throughout the day gets slower and slower
> (according to the web GUI)...perhaps noisy line?
>
> * Modem constantly reboots itself during the
> day, which also cycles the built-in 5 port switch. This was
> having the wonderful effect of disconnecting her POS system
> from the main fileserver, as well as disconnecting and
> disrupting ATM and credit card transactions. I
> "fixed" this by installing my own 8 port switch,
> and moving all the network connections to my switch, and
> uplinking the DSL modem. At least now when it decides to
> reboot itself, it doesn't DOS the rest of the LAN.
>
> * Any device (phone, fax machine, alarm system)
> that picks up the phone line causes the modem to go offline
> and retrain, even though using the supplied filters on all
> of said devices.
>
> * Wireless is flaky and constantly drops (probably
> from the modem rebooting itself)
> * External IP constantly changes every 15m or
> so. I suppose this could be happening when the modem reboots
> itself and it DHCPs a new address from Qwest. DDNS has been
> a lifesaver here.
>
> It sounds like all of this could be fixed with a
> new modem and maybe some analysis of the line. It's not
> my account so I can only do so much, but I know she has
> complained to Qwest and so far nothing has been done. You
> would think a business account would get better
> service.
>
> -Charles
>
> On Sun, Feb 14, 2010 at 4:11 PM,
> keith smith <klsmith2020@yahoo.com>
> wrote:
>
>
>
> Thanks!!  That is a vote of confidence!!
>
>
>
> ------------------------
>
> Keith Smith
>
>
>
>
>
> --- On Sun, 2/14/10, Bill Lindley <wlindley@wlindley.com>
> wrote:
>
>
>
> > From: Bill Lindley <wlindley@wlindley.com>
>
> > Subject: Re: Lookin at Qwest DSL
> Service
>
> > To: "Main PLUG discussion list" <plug-discuss@lists.plug.phoenix.az.us>
>
> > Date: Sunday, February 14, 2010, 10:57 AM
>
> > I have had Qwest DSL
> for almost ten
>
> > years and have had excellent service
>
> > and little down-time.
>
> >
>
> > DSL gives you low latency and a dedicated
> connection... if
>
> > you have
>
> > 7Mbps service, it's not shared with the kid down
> the street
>
> > and his
>
> > torrent server.
>
> >
>
> > \\/
>
> >
>
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>
>
>
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