Re: couldn't get connected.....

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Author: Kevin Brown
Date:  
To: Main PLUG discussion list
Subject: Re: couldn't get connected.....
> I spent a lot of time last year dealing with this
> issue and Cox. Then someone told me to follow this
> sequence:
> 1. Shutdown the computer.
> 2. Power-cycle the modem.
> 3. Start up the computer.
>
> Worked every time. I spent hours on the phone with
> Cox and got nowhere other than "our equipment is fine
> - it must be your equipment." Whatever.


Shouldn't need to cycle the whole computer. Under linux, turn off the
NIC (RH systems use ifdown <device name>). Cycle the modem. Bring the
NIC back up (ifup <config name>).
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