Re: couldn't get connected.....

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Author: Jorge Delacruz
Date:  
To: Main PLUG discussion list
Subject: Re: couldn't get connected.....
I spent a lot of time last year dealing with this
issue and Cox. Then someone told me to follow this
sequence:
1. Shutdown the computer.
2. Power-cycle the modem.
3. Start up the computer.

Worked every time. I spent hours on the phone with
Cox and got nowhere other than "our equipment is fine
- it must be your equipment." Whatever.

JD


--- Michael Havens <> wrote:

> Two days ago I turnewd my computer off and a couple
> of hours later back on.
> The modem was working but no connectivity so I
> called COX today. I got the
> standard 'We don't support your operating system but
> the modem is working.'
> Then, after noticing a message durring startup that
> said 'No DHCP offer', I
> consulted with a Linux Geek (whose phone number I
> posses) and he said that it
> is probably my ethernet card. So a new one was
> picked up at FRY'S Electronics
> and it was installed. I started up the computer and
> it bitched about an IRQ.
> I think I need a driver for it (it is a 10/100/1000
> D-Link card picked up for
> 24 bucks). Upset, I reinstalled thye old card and
> everything came up. Why did
> this happen?
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Jorge Delacruz

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