I use Linux with COX at home as well. When I had to call tech support
once, I guess I got lucky because when the tech lady asked me what
version of Windows I used and I replied that I didnt, she said it was
cool, she didn't either, and she got my account straightened out for
me. Since this is my only experiance with their support, I have a
pretty good opinion about them...
On 3/16/06,
vodhner@cox.net <
vodhner@cox.net> wrote:
> Ray Cantwell wrote:
> > If you call Cox, dont tell them you are using
> > linux or they will hangup. It really freaks
> > them out. :-)
>
> Depends which one you get. Once when I was having
> a Windows networking problem I told the helpline guy
> that the same machine connected to Cox just fine when
> it was switched over to Linux. They guy took that as
> a diagnostic and skipped over the "is it plugged in"
> types of questions.
>
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