Don't feel bad, my Cox was out tonight for the first time in years, I called
support and they told me that my problem was my line although over 90% of my
node was out!!! I reset modem for hours, and still nothing. So as a last
resort before murder, I disconnected the power and "coax" for 10 seconds,
replaced all and went to surf the net! ;~
This Email has been scanned using Norton AntiVirus 2003 Pro.
----- Original Message -----
From: "Lee Einer" <
appealsman@cox.net>
To: "PLUG" <
plug-discuss@lists.plug.phoenix.az.us>
Sent: Monday, February 23, 2004 7:29 PM
Subject: Cox Internet problem resolution for Idiots
> Of which I may be one. Let me tell you of my adventures.
>
> About 2:30 this AM, during the rainstorm, I completely lost my Cox cable
> internet connection. All of the lights on the modem went out except the
> first two. Later, like 5:00 AM, the modem was back doing it's happy
> blinky-blinky, but things had gotten weird. My internet access was way
> slow, and access to many pages just timed out, although I checked, and I
> was not just accessing cached pages, I could access other pages, slowly.
> But heres the strangest thing. I was receiving e-mails just fine, but
> could not send one. I could ping my POP server, but not my SMTP server.
> I also could not ping Cox, or even my own website.
>
> So I called customer service, got escalated from level one to level two,
> and eventually had to leave for work. Came home tonight, called Cox
> back, and after several misadventures in customer service, got hold of
> another level 2 guy, who really wanted to help, and tried, but could not
> because it's Linux. Not supported. He was able to tell me, though, that
> he could ping my modem, he could read my card, but he could not ping my
> computer.
>
> Well, that was a clue, anyway. I tried the traditional tricks of
> rebooting the pc, unplugging and resetting the modem, reconfiguring my
> internet connection. Buzzard luck. Then, a dim memory of the ancient
> horrors of Corel Linux came to me, and I knew- somehow, some way, DHCPCD
> was borked and needed nudging.
>
> Man DHCPCD. Hm. -k looks like a good switch to start with. Purge the
> cache and see if we can start anew. No luck, still the bad connection.
> Man DHCPCD. -D, forces DHCPCD to set the domain name of the host to the
> name supplied by the server. Could it be? DHCPCD -k again, then DHCPCD -D.
>
> Eureka! Instant internet connection.
>
> I am saving this e-mail as a "note to self" in case it happens again.
>
>
> --
>
>
> Lee Einer
> Dos Manos Jewelry
> http://www.dosmanosjewelry.com
>
>
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