Cable Modem Recommend

On Mon, 2003-12-22 at 11:13, Mark Phillips wrote:
> I talked to Cox the weekend about buying a cable modem and returning the
> one I am renting. The tech recommended Motorola and Toshiba. I have had
> a Toshiba modem (PCX1100 - now out of date) for a couple of years of
> continuous service and no problems. However, I went to Best Buy and
> found the new Toshiba is $79 and the "same" Motorola unit was $59.00
> after a $20 rebate.
>
> The only requirement from cox is that the modem must be DOCSIS 1.1
> compliant. I heard a rumor that cox will be upgrading their modems to
> DOCSIS 2.0 in about 6 months. Both the Toshiba and Motorola modems are
> DOCSIS 2.0 compliant.

For whatever it's worth, I had to return a Motorola cable modem because
I could not get it to negotiate an upstream speed higher than about
30Kbps on COX residential high-speed internet service. Downstream
speeds were normal.

First, I swapped it for the same Motorola model (the part number escapes
me now). However, both units behaved the same. So, I swapped it for a
Toshiba. The Toshiba worked right out of the box.

This was in Tucson. Cox did a truck roll to verify the cable to the
demarc. While the tech was there he commented that he sees this problem
frequently with the Motorola modem.

$0.02 YMMV

...Kevin