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I will NEVER give my business to Cox again. I was even an installer for
them for awhile. IMHO, they are the worst company to deal with in the
valley.=0D
When I finally got fed up with their flaky cable modem service, channels
that were fuzzy and messed up on my TV, I totally ditched them and went w=
ith
Dish Network for my TV and DSL for my Internet. I have never regretted t=
he
change for a moment. My local channels are much clearer on the satellite
than they ever were with Cox.=0D
Plus, their customer service is absolutely horrible. It usually takes 45
minutes to get ahold of a CSR, and, when you do, they are semi-clueless.=20
The last dealings I had with them was when I sold my cable modem on Ebay =
to
a guy who lives here in Phoenix. He called and said that though my Cox
account was closed, it still showed the cable modem on my account and ask=
ed
if I would call them and have it taken off of the account so that he coul=
d
add it to his.=0D
Forty-five minutes on hold later, I finally got ahold of a CSR who comple=
ted
the transaction.=0D
In my apartment complex we can have the small dishes. When I moved in in
December 2000, there was 1 dish. Now, about 20% of the apartments have
small dishes. That is a good barometer of Cox.=0D
Dart=0D
=0D
_________________________________________________ =0D
If I subtract the cable TV portion off my bill I get phone and cable=0D
internet (Cox) for $72 (no the phone is NOT cheaper than Qwest). At the=0D
=2E.10/min rates posted on the Cox web site, I'm left with 129 minutes of=
long=0D
distance until my bill is equal to yours.=0D
=0D
Granted, I still have Cox controlling some of what I can do, but unless a=
=0D
person regularly makes long distance calls I think Cox is a better value =
(I=0D
can't believe I just said that).=0D
=0D
So, you're NOT wrong, it just depends ;-)=0D
=0D
Bart=0D
=20
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<DIV>I will NEVER give my business to Cox again. I was even an inst=
aller for them for awhile. IMHO, they are the worst company to=
deal with in the valley.</DIV>
<DIV>When I finally got fed up with their flaky cable modem service, chan=
nels that were fuzzy and messed up on my TV, I totally ditched them and w=
ent with Dish Network for my TV and DSL for my Internet. =
I have never regretted the change for a moment. My local channels a=
re much clearer on the satellite than they ever were with Cox.</DIV>
<DIV>Plus, their customer service is absolutely horrible. It usuall=
y takes 45 minutes to get ahold of a CSR, and, when you do, they are semi=
-clueless. The last dealings I had with them was when I sold my cab=
le modem on Ebay to a guy who lives here in Phoenix. He called and =
said that though my Cox account was closed, it still showed the cable mod=
em on my account and asked if I would call them and have it taken off of =
the account so that he could add it to his.</DIV>
<DIV>Forty-five minutes on hold later, I finally got ahold of a CSR who c=
ompleted the transaction.</DIV>
<DIV>In my apartment complex we can have the small dishes. Whe=
n I moved in in December 2000, there was 1 dish. Now, about 20=
% of the apartments have small dishes. That is a good barometer of =
Cox.</DIV>
<DIV>Dart</DIV>
<DIV> </DIV>
<DIV> _________________________________________________ </DIV>
<DIV>If I subtract the cable TV portion off my bill I get phone and cable=
</DIV>
<DIV>internet (Cox) for $72 (no the phone is NOT cheaper than Qwest). At =
the</DIV>
<DIV>..10/min rates posted on the Cox web site, I'm left with 129 minutes=
of long</DIV>
<DIV>distance until my bill is equal to yours.</DIV>
<DIV> </DIV>
<DIV>Granted, I still have Cox controlling some of what I can do, but unl=
ess a</DIV>
<DIV>person regularly makes long distance calls I think Cox is a better v=
alue (I</DIV>
<DIV>can't believe I just said that).</DIV>
<DIV> </DIV>
<DIV>So, you're NOT wrong, it just depends ;-)</DIV>
<DIV> </DIV>
<DIV>Bart</DIV>
<DIV> </DIV>
<DIV><A href=3D"
http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-dis=
cus"></A> </DIV></TD></TR>
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