Transmitting screen shots for legal records

I think if this technology were implemented, it may set a precedent that will
end up in court (not this project, but some unknown subsequent project).

Thanks for the input.

George



Bob Cober wrote:
>
> George - I too also work for a large corporation and we image all of our
> documents. One thing to consider in terms of using screenshots as "proof
> that the member saw the form" is that a screenshot is just digital data and
> is very easily forged. If you need to prove that the member saw this
> document for legal reasons, I do not believe a screenshot would suffice in
> court.
>
> This may not be the issue in your situation - just thought I would post an
> observation.....
>
> Good Luck
> Bob
>
> ----- Original Message -----
> From: George Toft <george@georgetoft.com>
> To: PLUG Discuss <plug-discuss@lists.plug.phoenix.az.us>
> Sent: Wednesday, May 22, 2002 4:59 PM
> Subject: Transmitting screen shots for legal records
>
> > I need your thoughts and opinions on this topic.
> >
> > We (Big Corporation I work for) are about to launch a web project to
> replace a
> > paper form. The regulations (or practice) in the Company is to image
> everything
> > that comes in from the members, and to store electronic images of
> everything
> > that
> > goes out to the members. This gives the Customer Service Reps the ability
> to
> > recall everything that was ever sent to or received from a member
> > instantaneously.
> >
> > To replace this paper document that a person must sign once per year and
> mail
> > in, the Business wants to webify the form, let the member click on the
> proper
> > boxes, and submit the form. Since the member had to authenticate to the
> system
> > to get to the form, we know who "electronically" signed it when they
> submitted
> > it.
> > In keeping with the previous paragraph of imaging everything the member
> sends
> > us,
> > the Business is proposing to capture the members computer screen in a
> screenshot
> > using a java applet, and transmitting that over the Internet to our
> servers,
> > where
> > it will be stored in lieu of the paper form. "That way, we know exactly
> what
> > the
> > member saw."
> >
> > What are your thoughts?
> >
> > George
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