Cox@Home's response to an inquiry regarding 11/30 cutoff.

Considering the speed boost over dial-up, the $30/month I was paying was
pretty damn cheap. I'll chip in another $5 per month to keep my
broadband. (Never mind the fact that AOL should include a tube of KY
with its install CD's for the prices they charge.)

Richard L. Proctor wrote:

>I did get a letter yesterday from cox stating that they were going to
>increase service 5 bucks.
>
>----- Original Message -----
>From: "Lucas Vogel" <lucas7@home.com>
>To: <plug-discuss@lists.PLUG.phoenix.az.us>
>Sent: Sunday, December 02, 2001 9:36 PM
>Subject: Re: Cox@Home's response to an inquiry regarding 11/30 cutoff.
>
>
>>The problem isn't with Cox, it's with Excite@Home trying to extract as
>>
>much
>
>>capital from its partners now that it's bankrupt to try to appease the
>>investors who are getting burned. From what I can tell, Cox(and everyone
>>
>else
>
>>doing business w/ Excite) is trying to keep the services going. Sending
>>
>them
>
>>angry emails isn't going to do anything productive.
>>
>>Furthermore, let me ask you this:
>>Did your cable bill suddenly shoot up because of this?
>>Are the rates going to increase?
>>Are they forcing you to use their service?
>>
>>Take a look at the first sentence you wrote, and then the last. You're
>>talking about one, and then blasting the other. Unless you know something
>>that I don't, or I missed something in your email, you're really blowing
>>
>this
>
>>out of proportion.
>>
>>The three companies(cox, excite, at&t) are in negotiations. None of these
>>three companies care to lose customers, and are doing whatever they can to
>>try to keep the service going. The best we can do is sit tight and wait
>>
>for
>
>>the negotiations to finalize.
>>
>>If you don't like the way these companies operate, there is something you
>>
>can
>
>>do.
>>1. As a consumer, quit using their service - switch to DSL or dialup
>>2. Become a stockholder in their company - this buys you their ear a
>>
>little
>

>>bit better than as a consumer, and allows you to do things like vote for
>>            board members, etc.

>>
>>Nobody's forcing us to use Cox@Home, nobody wants to get their service
>>
>shut
>
>>down, and nobody wants to lose customers.
>>
>>Lucas
>>
>>On Sunday 02 December 2001 12:19, you wrote:
>>
>>>Based on Excite@home's shutdown of a select set of customers in the Bay
>>> area last nigtht, I think it would be more appropriate to name them
>>> Extortion@home. Looks COX and Extortion are simply using us as fodder
>>>in their "slice of the pie" war.
>>>
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