The problem isn't with Cox, it's with Excite@Home trying to extract as much
capital from its partners now that it's bankrupt to try to appease the
investors who are getting burned. From what I can tell, Cox(and everyone else
doing business w/ Excite) is trying to keep the services going. Sending them
angry emails isn't going to do anything productive.
Furthermore, let me ask you this:
Did your cable bill suddenly shoot up because of this?
Are the rates going to increase?
Are they forcing you to use their service?
Take a look at the first sentence you wrote, and then the last. You're
talking about one, and then blasting the other. Unless you know something
that I don't, or I missed something in your email, you're really blowing this
out of proportion.
The three companies(cox, excite, at&t) are in negotiations. None of these
three companies care to lose customers, and are doing whatever they can to
try to keep the service going. The best we can do is sit tight and wait for
the negotiations to finalize.
If you don't like the way these companies operate, there is something you can
do.
1. As a consumer, quit using their service - switch to DSL or dialup
2. Become a stockholder in their company - this buys you their ear a little
bit better than as a consumer, and allows you to do things like vote for
board members, etc.
Nobody's forcing us to use Cox@Home, nobody wants to get their service shut
down, and nobody wants to lose customers.
Lucas
On Sunday 02 December 2001 12:19, you wrote:
> Based on Excite@home's shutdown of a select set of customers in the Bay
> area last nigtht, I think it would be more appropriate to name them
> Extortion@home. Looks COX and Extortion are simply using us as fodder
> in their "slice of the pie" war.
(text/plain)