Cox@Home's response to an inquiry regarding 11/30 cutoff.

Based on Excite@home's shutdown of a select set of customers in the Bay
area last nigtht, I think it would be more appropriate to name them
Extortion@home. Looks COX and Extortion are simply using us as fodder
in their "slice of the pie" war.

Gene

From:               Victor Odhner <vodhner@home.com>
To:                 plug-discuss@lists.PLUG.phoenix.az.us
Subject:            Re: Cox@Home's response to an inquiry regarding 11/30 cutoff.
Send reply to:      plug-discuss@lists.PLUG.phoenix.az.us
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Date sent:          Fri, 30 Nov 2001 15:39:54 -0700

> "David A. Sinck" wrote:
> > ... wouldn't mind if the rest of you chimed in and got them
> > to see it's bigger than just a single $45/mo shmuck that
> > they're potentially losing.
>
> -----------------------------------------------------
>
> This is what I sent them:
>

> Subject: Cox High-Speed Internet[sm]
>    Date: Fri, 30 Nov 2001 14:43:03 -0700
>    From: Victor Odhner <vodhner@home.com>
>      To: C0X Communications <feedback@cox.com>
>      CC: Vodhner Alternative Address <victor@newearth.org>

>
> Hello,
>
> I wanted to touch base with you about your proposed new service.
>
> This question is connected with something that has recently occurred
> with Qwest Communications. They are changing to MSN as their
> Internet Service Provider, which leaves Mac and Linux users
> (for example) out in the cold. I understand they are also in some
> cases restricting user access to POP mail servers other than their
> own.
>
> So I'm just writing to remind you that you have many customers
> who have technology needs beyond what Microsoft offers.
> (My computer is a dual-boot Windows/Linux system, required for me
> to stay professionally up to date with new open source technologies.)
>
> I'm not demanding support for non-mainstream technology, but
> just asking that sophisticated users not be forced into a box
> designed for non-technical consumers -- expecially one that
> would force beyond-Microsoft users to look for another service.
> I have enjoyed the flexibility of a fully general Internet
> connection via Cox, and hope that this will continue.
>
> I'm hoping that Cox's new ISP service will be in line with the
> excellent quality I have experienced with your cable connections,
> TV service and telephone service. Excite has been a drag on
> your quality, and I'm looking forward to an improvement with your
> new service.
>
> Thanks,
>
> Victor Odhner
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