OT: PhoenixDSL / Phoenix Networks

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Author: Alan Dayley
Date:  
Subject: OT: PhoenixDSL / Phoenix Networks
Yes, PhoenixDSL is the online name for Phoenix Networks. And yes, they
evidently have cut off the newsgroups you mention. And yes, it is now
impossible to get to a human on the support lines because everyone is
calling them to complain.

I know this because I am one customer and I called last night, twice, but
still never got to a human.

Alan

At 12:39 AM 9/28/00 -0700, you wrote:

>I went to the PhoenixDSL website, and at the
>bottom it says "Phoenix Networks." Is this
>the same DSL provider that people on this
>list recommend? If it is, is the following
>true?
>
>The solution is obvious: If your business
>can't or won't provide ISP services, DON'T
>call yourself an ISP.
>
>-=-=-=-=-=-
>
>http://www.dslreports.com/
>
>PhoenixDSL is upsetting residential customers by
>cutting off the entire alt. and binary trees of
>usenet news. Getting between a surfer and their
>usenet feed can result in nasty cuts, but Phoenix
>are hanging tough, directing users to the various
>external web usenet sources instead.
>
>
>
>________________________________________________
>See http://PLUG.phoenix.az.us/navigator-mail.shtml if your mail doesn't
>post to the list quickly and you use Netscape to write mail.
>
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