Yes, PhoenixDSL is the online name for Phoenix Networks.  And yes, they 
evidently have cut off the newsgroups you mention.  And yes, it is now 
impossible to get to a human on the support lines because everyone is 
calling them to complain.

I know this because I am one customer and I called last night, twice, but 
still never got to a human.

Alan

At 12:39 AM 9/28/00 -0700, you wrote:

>I went to the PhoenixDSL website, and at the
>bottom it says "Phoenix Networks."  Is this
>the same DSL provider that people on this
>list recommend?  If it is, is the following
>true?
>
>The solution is obvious:  If your business
>can't or won't provide ISP services, DON'T
>call yourself an ISP.
>
>-=-=-=-=-=-
>
>http://www.dslreports.com/
>
>PhoenixDSL is upsetting residential customers by
>cutting off the entire alt. and binary trees of
>usenet news. Getting between a surfer and their
>usenet feed can result in nasty cuts, but Phoenix
>are hanging tough, directing users to the various
>external web usenet sources instead.
>
>
>
>________________________________________________
>See http://PLUG.phoenix.az.us/navigator-mail.shtml if your mail doesn't 
>post to the list quickly and you use Netscape to write mail.
>
>Plug-discuss mailing list  -  Plug-discuss@lists.PLUG.phoenix.az.us
>http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss