Cox's email platform was recently upgraded, I'd check to see if you're
using TLS instead of the SSL 3.0 and below. I would third the
recommendation to get off of Cox's email platform, and I'm writing this
sitting in Cox's Atlanta NOC. From what I've seen, our IT/Data side is
moving away from anything customer facing that isn't automated and revenue
friendly - e-mail is a part of that bit bucket.
<
https://about.me/thomas.scott?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb>
Thomas Scott
about.me/thomas.scott
<
https://about.me/thomas.scott?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb>
<
http://about.me/thomas.scott>
On Mon, Oct 14, 2019 at 10:26 PM mike enriquez <
mylinux@cox.net> wrote:
> Cox has new policies. A friend in my area uses incredimail and he has the
> same issues with cox.
>
> I can receive email but I cannot send it out. I am currently using Cox
> Webmail.
>
> Thanks for the comments everyone.
>
> Mike Enriquez
>
> On October 14, 2019 at 8:52 PM Matthew Crews <mailinglists@mattcrews.com>
> wrote:
>
>
> On 10/14/19 10:55 AM, mike enriquez wrote:
>
> I have a fresh install of Ubuntu and Thunderbird email client. The SMTP
> server keeps timing out. Cox cannot help me because I have a Linux
> computer. I changed the Port numbers and still I cannot send email out.
>
> I am sending this via Web-mail.
>
> Does anyone have and ideas I should try.
>
>
> That's odd. I used Cox email for years with Thunderbird without issues.
> Maybe they changed something on their back end?
>
> Are you sure you are connecting to the correct SMTP server?
>
> Also Cox should not care what operating system you are using.
> Thunderbird is OS agnostic software. Their instructions for using
> Thunderbird on Windows should be sufficient.
>
> -Matt
>
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