Re: Cox Gigablast

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Author: Eric Oyen
Date:  
To: Main PLUG discussion list
Subject: Re: Cox Gigablast
heh.
you know what's funny? if I had the storage (about 200 TB), I could effectively download about 100 TB for a month on my circuit and not run into overages. that's the nice thing about business class service: no caps. However, if I were to do that, cox would call me up and ask if I am sharing my connection. :)

btw, that 100 Tb for a month is a calculated figure based on my current service level and assumes max bandwidth for the download (which in the real world doesn't happen). Still, it made for an interesting math problem. :)

Eric
from the central offices of the Technomage Guild, theoretic math Dept

On Nov 19, 2017, at 12:18 PM, Snyder, Alexander J wrote:

> That's what the CSR told me, which is another reason to get it. The 1TB overages are killing me. I'm hemorrhaging money ...
>
> Thanks,
> Alex.
>
> Sent from my Samsung Galaxy S8+
>
> On Nov 19, 2017 12:10, "Stephen Partington" <> wrote:
> Last I read gigablast was 2t not 1.
>
> On Nov 19, 2017 12:05 PM, <> wrote:
> On Sat Nov 18 17, Stephen Partington wrote:
> This is what i had before gig. And the service was great. But i use way
> more than 1t of data in a month. So gig was actually a savings.
>
>
> They have capped new gigablast subscribers with the 1tb limit unfortunately.
> If you had it prior to late Sept, then you continue to get the unlimited data.
>
>
>
> On Nov 18, 2017 4:38 PM, <> wrote:
>
> I am using Cox Communications "Ultimate" package. 300 Mbps download, 30
> Mbps upload, with measured values usually 5 to 10 percent above those
> values. Also I get 1 Tbyte usage per month. the price is $100 per month.
> I am very pleased with this service.
>
>
>
>
> --------- Original Message ---------
> Subject: Re: Cox Gigablast
> From: "Eric Oyen" <>
> Date: 11/18/17 10:48 am
> To: "Main PLUG discussion list" <>
>
> let me dig up the sales number for cox business.
>
> I couldn't find the phone number directly, but there is this site here:
> https://www.cox.com/business/contact-us/contact-sales.html
>
> I just called them through their residential number. they gave me this
> number for direct contact: 800-529-5118 <(800)%20529-5118>
>
>
>
> hope this helps.
>
> btw, I am on cox business premier service. it's 50 mbits/11 mbits for only
> $79 monthly. I also use chrome cast here from youtube tv for about $35 a
> month. so, I am definitely spending over $140 less than I would be for
> residential service (including tv).
>
> hope this helps.
>
> Eric Oyen
> From the central offices of the Technomage Guild, Support Referrals Dept.
> On Nov 18, 2017, at 10:33 AM, Snyder, Alexander J wrote:
>
> I think I'll take you up on that. Any information on how I get to the
> promised land would be very welcome!
>
> Thanks!
>
> Thanks,
> Alex.
>
> Sent from my Samsung Galaxy S8+
>
> On Nov 18, 2017 10:20, "Eric Oyen" <> wrote:
>
> you might have to call cox business and speak to Jame Hidalgo. He is my
> contact over there. btw, business class internet doesn't suffer from the
> hard cap that you got charged for this last time out. they might even have
> access to the fiber that you want.
>
> now, sure, most of the tier 1 droids at residential customer service are
> good people. However, anyone who has ever worked a CSr desk knows that they
> all have to run from a script.
>
> anyway, if you call Jame Hidalgo at cox business, please tell him who
> referred you.
>
> Eric OYen
> from the central office of the Technomage Guild, Internet services
> referrals Dept.
>
> On Nov 18, 2017, at 7:44 AM, wrote:
>
>
>
> Asked for a supervisor.
>
>
>
>
> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>
> Kind of irritated by this ...
>
> Cox lays fiber in my subdivision, has the service trucks wrapped in
> "Gigablast" vinyl adverts ...
>
> Service folk gladly sharing that "it's for gigablast" ...
>
> I did my giddy dance, nerdgasm, the whole 9 yards ...
> #ShutUpAndTakeMyMoney
>
> I called them each week and spoke to customer service folks that seemed
> to be less informed than the guy last week ...
>
> Bro ... that was 6 months ago. >:-(
>
> The only major development was Cox billing me for going over 1TB a
> bandwidth a month.
>
> Friends in Auhtukee and Glendale have it, and are quite happy with it.
> Why can't I have this happiness?
>
> Sincerely,
> AloneAndHopless ...
>
> ;-)
>
>
>
>
>
> Thanks,
> Alex.
>
> Sent from my Samsung Galaxy S8+
>
> On Nov 17, 2017 12:13, "Jerry Snitselaar" <> wrote:
>
> Anyone using this service? It looks like it finally arrived in our
> neighborhood. I'd prefer to try Google Fiber, but that seems to be
> dead in the valley since their competitors complained about the deals
> they were able to make with the cities. So tempted to upgrade to this.
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