Re: Re: Cox Gigablast

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Author: Stephen Partington
Date:  
To: Jerry Snitselaar, Main PLUG discussion list
Subject: Re: Re: Cox Gigablast
Wow. Looks like they did change it right after I got it.

https://www.cox.com/aboutus/policies/speeds-and-data-plans.html?zip=85228

On Nov 19, 2017 12:48 PM, "Jerry Snitselaar" <> wrote:

> On Sun Nov 19 17, Stephen Partington wrote:
>
>> Last I read gigablast was 2t not 1.
>>
>>
> What it shows on the page for services and offers is 1024gb. Could be a
> typo,
> but the offer details page also said all plans offer 1024gb data. Will find
> out when I call. :) Would be nice if it was 2t, that would mean I could
> drop
> the $30 I pay for the extra 500gb cushion each month, and basically pay
> what
> I'm paying now to get gigablast. I do think I remember seeing something at
> one point where it was 2t, but that was a while ago.
>
>
>
> On Nov 19, 2017 12:05 PM, <> wrote:
>>
>> On Sat Nov 18 17, Stephen Partington wrote:
>>
>> This is what i had before gig. And the service was great. But i use way
>>> more than 1t of data in a month. So gig was actually a savings.
>>>
>>>
>>> They have capped new gigablast subscribers with the 1tb limit
>> unfortunately.
>> If you had it prior to late Sept, then you continue to get the unlimited
>> data.
>>
>>
>>
>> On Nov 18, 2017 4:38 PM, <> wrote:
>>
>>>
>>> I am using Cox Communications "Ultimate" package. 300 Mbps download, 30
>>>
>>>> Mbps upload, with measured values usually 5 to 10 percent above those
>>>> values. Also I get 1 Tbyte usage per month. the price is $100 per
>>>> month.
>>>> I am very pleased with this service.
>>>>
>>>>
>>>>
>>>>
>>>> --------- Original Message ---------
>>>> Subject: Re: Cox Gigablast
>>>> From: "Eric Oyen" <>
>>>> Date: 11/18/17 10:48 am
>>>> To: "Main PLUG discussion list" <>
>>>>
>>>> let me dig up the sales number for cox business.
>>>>
>>>> I couldn't find the phone number directly, but there is this site here:
>>>> https://www.cox.com/business/contact-us/contact-sales.html
>>>>
>>>> I just called them through their residential number. they gave me this
>>>> number for direct contact: 800-529-5118 <(800)%20529-5118>
>>>>
>>>>
>>>>
>>>> hope this helps.
>>>>
>>>> btw, I am on cox business premier service. it's 50 mbits/11 mbits for
>>>> only
>>>> $79 monthly. I also use chrome cast here from youtube tv for about $35 a
>>>> month. so, I am definitely spending over $140 less than I would be for
>>>> residential service (including tv).
>>>>
>>>> hope this helps.
>>>>
>>>> Eric Oyen
>>>> From the central offices of the Technomage Guild, Support Referrals
>>>> Dept.
>>>> On Nov 18, 2017, at 10:33 AM, Snyder, Alexander J wrote:
>>>>
>>>> I think I'll take you up on that. Any information on how I get to the
>>>> promised land would be very welcome!
>>>>
>>>> Thanks!
>>>>
>>>> Thanks,
>>>> Alex.
>>>>
>>>> Sent from my Samsung Galaxy S8+
>>>>
>>>> On Nov 18, 2017 10:20, "Eric Oyen" <> wrote:
>>>>
>>>> you might have to call cox business and speak to Jame Hidalgo. He is my
>>>>
>>>>> contact over there. btw, business class internet doesn't suffer from
>>>>> the
>>>>> hard cap that you got charged for this last time out. they might even
>>>>> have
>>>>> access to the fiber that you want.
>>>>>
>>>>> now, sure, most of the tier 1 droids at residential customer service
>>>>> are
>>>>> good people. However, anyone who has ever worked a CSr desk knows that
>>>>> they
>>>>> all have to run from a script.
>>>>>
>>>>> anyway, if you call Jame Hidalgo at cox business, please tell him who
>>>>> referred you.
>>>>>
>>>>> Eric OYen
>>>>> from the central office of the Technomage Guild, Internet services
>>>>> referrals Dept.
>>>>>
>>>>> On Nov 18, 2017, at 7:44 AM, wrote:
>>>>>
>>>>>
>>>>>
>>>>> Asked for a supervisor.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>>>>>
>>>>> Kind of irritated by this ...
>>>>>
>>>>> Cox lays fiber in my subdivision, has the service trucks wrapped in
>>>>> "Gigablast" vinyl adverts ...
>>>>>
>>>>> Service folk gladly sharing that "it's for gigablast" ...
>>>>>
>>>>> I did my giddy dance, nerdgasm, the whole 9 yards ...
>>>>> #ShutUpAndTakeMyMoney
>>>>>
>>>>> I called them each week and spoke to customer service folks that seemed
>>>>> to be less informed than the guy last week ...
>>>>>
>>>>> Bro ... that was 6 months ago. >:-(
>>>>>
>>>>> The only major development was Cox billing me for going over 1TB a
>>>>> bandwidth a month.
>>>>>
>>>>> Friends in Auhtukee and Glendale have it, and are quite happy with it.
>>>>> Why can't I have this happiness?
>>>>>
>>>>> Sincerely,
>>>>> AloneAndHopless ...
>>>>>
>>>>> ;-)
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Thanks,
>>>>> Alex.
>>>>>
>>>>> Sent from my Samsung Galaxy S8+
>>>>>
>>>>> On Nov 17, 2017 12:13, "Jerry Snitselaar" <> wrote:
>>>>>
>>>>> Anyone using this service? It looks like it finally arrived in our
>>>>>
>>>>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>>>>>> dead in the valley since their competitors complained about the deals
>>>>>> they were able to make with the cities. So tempted to upgrade to this.
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