Re: Cox Business Internet

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Author: Michael Butash
Date:  
To: nathan, Main PLUG discussion list
Subject: Re: Cox Business Internet
I get no variation at my house, never have (peoria), which is consistent
with what you *should* see. If not, you're either a) in a saturated
area for users, or b) you have RF issues at the house.

RF is variable, especially with temperatures as we see in az, and the
copper tends to go bad at least every few years. Not all bad, but "suck
out" occurs for the central conductor after enough expansion and
contraction with heat/cold, and needs re-terminated. Check your levels
on your modem direct (192.168.100.1 usually) if they allow for it, or
call Cox and have them check. Nice part if you can see it yourself is
you can check periodically when you're seeing issues, and just compare
the upstream power, downstream power, and SNR levels against "normal"
(google it).

If you're RF is spot on, you might be a congested area. Cable is a
shared access medium, but Cox is usually pretty good about splitting
nodes when things get too busy. If they have too many subs on a node,
they'll physically split the RF, and peel off as many as they can into a
new node area, standard for how they deal with oversubscription.
Routine outages are often exactly this occurring.

You can ask cox how dense it is there, their tools will know (maybe just
not the viewer interpreting it), but you'll likely not get a real answer
out of them. If you hit a wall, let me know where you are offline
(city/area), I can make something of an informal query how bad it is there.

-mb


On 07/03/2016 06:50 PM, Nathan England wrote:
> What got me even considering this is that at my house, with 150mb
> service and a few devices streaming and playing games my general
> download speeds and browsing speeds become noticeably bad despite my
> speedtests continuously showing awesome speeds.
>
> But at my office, with 50 or so other people using the same Cox
> dedicated business account with 100mb speeds, it is consistently faster
> than my house. And at the office most people are streaming music and or
> netflix while surfing the web, despite all of that traffic speedtests
> and general surfing speed is noticeably faster.
>
> My assumption was the dedicated 100mb vs my shared 150mb and I thought
> maybe a dedicated 25mb would be cool, plus a bonus of ports I want.
>
> But you are saying there is not difference in the network makes me
> really suspicious. What else could be different?
>
>


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