Re: how do I do this windows procedure?

>    1. Hold down *Ctrl + Shift + Del* on your keyboard.
>    2. A new window will open.
>    3. If you are using Chrome, set your time range to "the beginning of
>    time" and click *Clear browsing data.*
>    4. If you are using Firefox, select "Everything", place a check next
>    to "Cookies" and "Cache", and click *Clear Recent History.*
>    5. If you are using Internet Explorer, make sure the first 4 boxes are
>    checked and click*Delete.*
>    6. Close and restart your Internet browser.