do your apache logs show anything related to Mac useragents being rejected
due to "too low ssl"?
On Thu, Mar 26, 2015 at 3:09 PM, Keith Smith <
techlists@phpcoderusa.com>
wrote:
>
> Hi,
>
> I'm stuck and am looking for a little help.
>
> I have completed a PCI scan for one of the servers I support. It
> complained about a couple things. One was the need to use more restrictive
> SSL protocols. With some help from the data center I was able to update
> the SSLProtocol and the SSLCipherSuite so the server would pass the scan.
>
> I am now hearing from customer service that they are receiving some
> complaints that some cannot reach the website. I've asked customer service
> to ask a couple questions so I can understand better what is taking place.
> I assume the issue is older browsers.
>
> At this point what I am being told is Macs with Safari and Firefox (no
> version info). Apparently the message they see is "this page cannot be
> displayed".
>
> I took a look at the httpd access and error logs and nothing jumps out at
> me. The server is running CentOS 6.6.
>
> Is there other things I can look at or do to troubleshoot this issue?
>
> Thank you very much!!
>
> Keith
>
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