do your apache logs show anything related to Mac useragents being rejected due to "too low ssl"?

On Thu, Mar 26, 2015 at 3:09 PM, Keith Smith <techlists@phpcoderusa.com> wrote:

Hi,

I'm stuck and am looking for a little help.

I have completed a PCI scan for one of the servers I support.  It complained about a couple things.  One was the need to use more restrictive SSL protocols.  With some help from the data center I was able to update the SSLProtocol and the SSLCipherSuite so the server would pass the scan.

I am now hearing from customer service that they are receiving some complaints that some cannot reach the website.  I've asked customer service to ask a couple questions so I can understand better what is taking place.  I assume the issue is older browsers.

At this point what I am being told is Macs with Safari and Firefox (no version info).  Apparently the message they see is "this page cannot be displayed".

I took a look at the httpd access and error logs and nothing jumps out at me.  The server is running CentOS 6.6.

Is there other things I can look at or do to troubleshoot this issue?

Thank you very much!!

Keith

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