Many laptops have a wireless networking card that fits in a socket on the
main board. I have had laptops where the card came loose and all wireless
options went away. I had to open the door or case, reseat the card and all
was well.
I suspect the card was bumped from the socket or even removed and not
replaced when they were fixing your keyboard. If I was in your situation,
finding that card and confirming it is installed is the investigation I
would take. And I'd go back to the technicians and ask for proof that the
wireless is working.
Alan
On Tue, Oct 21, 2014 at 1:29 PM, Michael Havens <
bmike1@gmail.com> wrote:
> how do you change the ap with xfce? I got to tell her I tried her
> suggestion in the least. there is no wireless icon in the taskbar.
>
> :-)~MIKE~(-:
>
> On Tue, Oct 21, 2014 at 1:04 PM, Carruth, Rusty <Rusty@smartm.com> wrote:
>
>> And I’d do the iwconfig while there to see the strengths….
>>
>>
>>
>>
>>
>> *From:* plug-discuss-bounces@lists.phxlinux.org [mailto:
>> plug-discuss-bounces@lists.phxlinux.org] *On Behalf Of *Stephen
>> Partington
>> *Sent:* Tuesday, October 21, 2014 1:03 PM
>> *To:* Main PLUG discussion list
>> *Subject:* RE: not getting ip address
>>
>>
>>
>> I would second this question. Your connection was showing 0 connection
>> not a wrong ap.
>>
>> On Oct 21, 2014 1:01 PM, "Carruth, Rusty" <Rusty@smartm.com> wrote:
>>
>> Did you have her show it working there?
>>
>>
>>
>>
>>
>>
>>
>> *From:* plug-discuss-bounces@lists.phxlinux.org [mailto:
>> plug-discuss-bounces@lists.phxlinux.org] *On Behalf Of *Michael Havens
>> *Sent:* Tuesday, October 21, 2014 1:00 PM
>> *To:* Main PLUG discussion list
>> *Subject:* Re: not getting ip address
>>
>>
>>
>> okay.... I took it in and the tech said she had connected to the net
>> before she gave it back to me. then she said I probably was connecting to
>> the wrong access point. how do you select ap with xfce wm?
>>
>>
>> :-)~MIKE~(-:
>>
>>
>>
>> On Tue, Oct 21, 2014 at 12:13 PM, Stephen Partington <
>> cryptworks@gmail.com> wrote:
>>
>> That is what it looks like.
>>
>> On Oct 21, 2014 12:06 PM, "Michael Havens" <bmike1@gmail.com> wrote:
>>
>> iwconfig wlan0
>>
>> wlan0 IEEE 802.11bgn ESSID:off/any
>>
>> Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm
>>
>> Retry long limit:7 RTS thr:off Fragment thr:off
>>
>> Power Management:off
>>
>>
>>
>> it looks to me like it is nponexhistant. so I need to take it back to the
>> shop becAuse she disconnected the antenna. Right?
>>
>>
>> :-)~MIKE~(-:
>>
>>
>>
>> On Tue, Oct 21, 2014 at 11:48 AM, Stephen Partington <
>> cryptworks@gmail.com> wrote:
>>
>> this post will give you a nudge in the right direction,
>> http://superuser.com/questions/272723/wireless-signal-strength-in-linux
>>
>>
>>
>> the key line is "Link Quality=74/100 Signal level=-61 dBm Noise
>> level=-107 dBm" If you have a wireless device but those signals are
>> low/nonexistent your antenna might have been disconnected in some way. also
>> if you have a definite wireless device but poor levels try moving
>> abnormally close to your AP, like right next to it and see what the DB
>> levels look like. secondary hint that the wireless issue is an antenna
>> issue.
>>
>>
>>
>> On Tue, Oct 21, 2014 at 11:40 AM, Michael Havens <bmike1@gmail.com>
>> wrote:
>>
>> kind of connectivity, DB levels, fully connected? How do I determine
>> that?
>>
>>
>> :-)~MIKE~(-:
>>
>>
>>
>> On Tue, Oct 21, 2014 at 11:36 AM, Stephen Partington <
>> cryptworks@gmail.com> wrote:
>>
>> what kind of connectivity are you getting, DB levels and the like on your
>> wireless. is it even fully connecting?
>>
>>
>>
>> On Tue, Oct 21, 2014 at 11:35 AM, Michael Havens <bmike1@gmail.com>
>> wrote:
>>
>> Can get an ip with an ethernet. Now what?
>>
>>
>> :-)~MIKE~(-:
>>
>>
>>
>> On Tue, Oct 21, 2014 at 11:25 AM, Stephen M <smelheim85@gmail.com> wrote:
>>
>> Michael,
>>
>> I've heard in the past that when people fix the keyboard in a laptop.
>> That sometimes that can knock off the wireless adapter
>> by accident. Have you tried by an Ethernet cable?
>>
>>
>>
>> On Tue, Oct 21, 2014 at 11:15 AM, Michael Havens <bmike1@gmail.com>
>> wrote:
>>
>> I just got my laptop back from the repair shop and it isn't getting an ip
>> address. It was in the shop because the keyboard needed replacing. Can
>> you help me figure out why it isn't getting the address?
>>
>> :-)~MIKE~(-:
>>
>>
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>>
>>
>> --
>> Stephen Melheim
>> 602-400-7707
>> SMelheim85@gmail.com
>>
>>
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>>
>>
>>
>> --
>>
>> A mouse trap, placed on top of your alarm clock, will prevent you from
>> rolling over and going back to sleep after you hit the snooze button.
>>
>> Stephen
>>
>>
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>>
>> --
>> A mouse trap, placed on top of your alarm clock, will prevent you from
>> rolling over and going back to sleep after you hit the snooze button.
>>
>> Stephen
>>
>>
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