Re: not getting ip address

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Author: Michael Havens
Date:  
To: Main PLUG discussion list
Subject: Re: not getting ip address
if config
wlan0     Link encap:Ethernet  HWaddr 94:39:e5:11:b8:84
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)



:-)~MIKE~(-:

On Tue, Oct 21, 2014 at 11:41 AM, Carruth, Rusty <> wrote:

> Well, if wired works and wireless doesn’t, you know that the software on
> the computer is capable of getting an IP address.
>
>
>
> But the wireless side doesn’t work. Well, what are the things that would
> cause that? (Try to come up with your own list before looking at mine J)
>
>
>
>
>
>
>
> My ‘list off the top of my head’ is:
>
>
>
> 1 – wireless disabled (e.g. by hardware switch or in software
> configuration) (if there is a switch on your laptop to turn the wireless
> off, I’d check this first since its trivial. My HP minibook has this kind
> of switch – drives me crazy when I forget to toggle it back to ‘enabled’…)
>
>
>
> 2 – wireless hardware no longer connected to motherboard
>
>
>
> 3 – wireless hardware no longer connected to WiFI antenna (I’d put this as
> most likely).
>
>
>
> 4 – wireless hardware damaged by trip to repair shop (unlikely, but
> possible)
>
>
>
> Stephen asks some good questions for diagnosing things… Also, what does
> ‘ifconfig’ say?
>
>
>
>
>
> *From:* [mailto:
> ] *On Behalf Of *Michael Havens
> *Sent:* Tuesday, October 21, 2014 11:35 AM
> *To:* Main PLUG discussion list
> *Subject:* Re: not getting ip address
>
>
>
> Can get an ip with an ethernet. Now what?
>
>
> :-)~MIKE~(-:
>
>
>
> On Tue, Oct 21, 2014 at 11:25 AM, Stephen M <> wrote:
>
> Michael,
>
> I've heard in the past that when people fix the keyboard in a laptop.
> That sometimes that can knock off the wireless adapter
> by accident. Have you tried by an Ethernet cable?
>
>
>
> On Tue, Oct 21, 2014 at 11:15 AM, Michael Havens <> wrote:
>
> I just got my laptop back from the repair shop and it isn't getting an ip
> address. It was in the shop because the keyboard needed replacing. Can
> you help me figure out why it isn't getting the address?
>
> :-)~MIKE~(-:
>
>
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>
> --
> Stephen Melheim
> 602-400-7707
>
>
>
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