Kaseya Agents & You

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Author: Lisa Kachold
Date:  
To: Main PLUG discussion list
Subject: Kaseya Agents & You
Kaseya:

Sometimes a Free Tool, Sometimes a convenient Hack, Sometimes a Government
Surveillance Tool?

How to Remove a Kaseya Agent:

1) Windows Hidden Type:
"%programfiles%\InstallShield Installation
Information\{48C76121-4F90-11D5-9884-0050BA85A903}\Setup.exe" UNINSTALL


2) OS X:

1. Download the file KaseyaUninstall.pkg.zip file from
here<http://community.kaseya.com/ittoolkit/m/it-toolkit-media-gallery/50.aspx>,
and copy it onto the Mac.

2. Expand the ZIP archive.

3. Run KaseyaUninstall.pkg installer and choose to Install to the Macintosh
Harddrive. Although this appears to be installing a product, it is actually
running the uninstallation script for the Kaseya agent.

4. Log in with the user that installed the agent initially and delete the
/var/tmp/kpid file. To do this launch Terminal and run the "rm -rf
/var/tmp/kpid" command.


5. Remove the agent with root rights, i.e. in Terminal run the "sudo rm -rf
/var/tmp/kpid" command and then provide the root password


6. The Kaseya agent and associated files will be removed.


WorkArounds:

Chrome does not currently have an active Kaseya Agent plugin for OS X or
Linux Chrome:
http://www.youtube.com/results?search_query=chrome+kaseya+osx&aq=f

References:

http://www.kaseya.com/free/features.aspx
http://www.kaseya.com/solutions/government.aspx
http://community.kaseya.com/ittoolkit/b/weblog/archive/2010/06/09/creative-ways-to-get-it-toolkit-installed-on-a-computer.aspx


--
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AT&T: (503)754-4452
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impossible. "
--Stanislav Lem
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