Kaseya: Sometimes a Free Tool, Sometimes a convenient Hack, Sometimes a Government Surveillance Tool? How to Remove a Kaseya Agent: 1) Windows Hidden Type: "%programfiles%\InstallShield Installation Information\{48C76121-4F90-11D5-9884-0050BA85A903}\Setup.exe" UNINSTALL 2) OS X: 1. Download the file KaseyaUninstall.pkg.zip file from here, and copy it onto the Mac. 2. Expand the ZIP archive. 3. Run KaseyaUninstall.pkg installer and choose to Install to the Macintosh Harddrive. Although this appears to be installing a product, it is actually running the uninstallation script for the Kaseya agent. 4. Log in with the user that installed the agent initially and delete the /var/tmp/kpid file. To do this launch Terminal and run the "rm -rf /var/tmp/kpid" command. 5. Remove the agent with root rights, i.e. in Terminal run the "sudo rm -rf /var/tmp/kpid" command and then provide the root password 6. The Kaseya agent and associated files will be removed. WorkArounds: Chrome does not currently have an active Kaseya Agent plugin for OS X or Linux Chrome: http://www.youtube.com/results?search_query=chrome+kaseya+osx&aq=f References: http://www.kaseya.com/free/features.aspx http://www.kaseya.com/solutions/government.aspx http://community.kaseya.com/ittoolkit/b/weblog/archive/2010/06/09/creative-ways-to-get-it-toolkit-installed-on-a-computer.aspx -- Office: (602)239-3392 AT&T: (503)754-4452 http://it-clowns.com "Faith is, at one and the same time, absolutely necessary and altogether impossible. " --Stanislav Lem