It would be a bit of a drive for her, but if she brought the machine to
the east side meeting this Thurs, I'm sure that someone would be more
than happy to help her out. I would specifically volunteer myself, but
I will be giving one of the presentations, although I could take a look
at it after before and after the presentation.
Brian
Kevin Fries wrote:
> Hi,
>
> I am a full card carrying geek in the Denver Metro area, so I doubt
> any of you know me. We have a group like yours up here called CLUE
> (Colorado Linux Users & Enthusiasts) which I volunteer my expertise at
> all the time, so I think you guys are there, very similar to who we
> are here.
>
> My mother lives in Litchfield Park near Camelback and Dysart.
> Generally I can walk her through problems over the phone, but I think
> she has a serious hardware issue, and it is causing a hard crash of
> the system. She was on vacation, and when she returned, it was
> crashing hard. It was Kernel Panic-ing the other day, but now she
> seems to get to her Gnome Desktop (oh, Ubuntu 8.04 btw) then it does
> not let her do anything. I was going to try to get her to rename, and
> recreate her home directory, but the system does not seem to be stable
> long enough to allow her to do this.
>
> She just took the system down to Geek Squad (yea, yea, I know, but she
> did it), and they told her the hardware was fine... But I have rarely
> ever seen Hardy Herron hard lock without a hardware issue... if HH
> gets too FUBAR'd, it generally reboots, or auto logs out, then a
> profile refresh fixes it. So, I suspect that Geek Squad was wrong,
> but I need some real Linux Geek help.
>
> I would like to find some place, or someone that will get her up and
> running again, but can barely navigate around when I am in Phoenix,
> let alone know businesses there. Can someone help be figure out how
> to get my mom back up and running? I know the Installfest is at the
> end of the month, we do those here also... But I would like to get her
> up and going this week if possible.
>
> Thanks for any advice and help
>
> Kevin Fries
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