Re: HP LaserJet troubleshooting

The other port is 9100

On Tue, Aug 11, 2009 at 3:52 PM, Matt Graham <danceswithcrows@usa.net>wrote:

> From: Trent Shipley <tshipley@deru.com>
> > I have an HP LaserJet.
>
> Model#? They only made about 300 different models of those things.
> It's probably not important here, but may be later.
>
> > The three Macs find it and print to it, when I boot my Mac into
> > windows it prints fine. Unfortunately the Ubuntu 9.04.x box can't
> > find it. If I bring up the browser based manager for CUPS, I can't
> > find anything. I give it the IP address for the [printer], still
> > nothing. I try the HP Linux printer utility and have no luck.
>
> In Gentoo, if I didn't have the snmp USE flag defined, the hplip
> utilities couldn't see or print to any networked HP printers. This
> shouldn't be a problem under Debian-derived things though. Also, make
> sure there aren't any overly-restrictive firewall rules in place like
> a default DROP without a corresponding ACCEPT for whatever port this
> is using. That'd cause the problems you describe.
>
> > What I'd like is a systematic diagnostic plan to start
> > troubleshooting
>
> Make sure you can ping the printer from the Ubuntu box first. Then
> see if you can "telnet $PRINTER_IP 631" and get a connection (if
> this thing does IPP), or use whatever port the thing uses.
>
> --
> Matt G / Dances With Crows
> The Crow202 Blog: http://crow202.org/wordpress/
> There is no Darkness in Eternity/But only Light too dim for us to see
>
>
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