Re: OT: Gmail filter errors

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Author: Joseph Sinclair
Date:  
To: Main PLUG discussion list
Subject: Re: OT: Gmail filter errors
I feel your pain, I've made similar suggestions to the GMail team several times, and never got a positive result (partly because there is too much other work to do to get it to the reliability required to exit beta). There's a base philosophy behind GMail that nothing should ever be really deleted, so it's actually pretty hard to *truly* delete email.
The same thing goes for folders vs. labels, and sorting vs. searching. In the end, the GMail team build the product on a particular choice for each of those (I would prefer to see them build it with options both ways, but no luck).

I can say there's a lot of cool and very useful stuff being worked on that should improve every aspect of the product, but there's no timeline for release other than "when it's done".

Good luck with your spam battle, I can't imagine getting that much junk AFTER the GMail filters, and I hope I never come close.

==Joseph++

Josef Lowder wrote:
> Joseph Sinclair wrote, in part:
>> Seriously, are you really getting that much spam in your gmail account?
>
> Yes! It's incredible ... 300-400 every day (if I don't use filters to send
> the worst of this garbage to trash) ... and it almost always includes 1 or 2
> or more legitimate email messages that are important, so I have to scan
> through that whole mess to find and not miss those important emails.
>
>> It sounds like almost all of the spam is caught by the GMail system,
>> and all you're doing is deleting (mostly) legitimate email...
>
> Not so. The volume of garbage that goes into the spam folder is
> ridiculous ... including a surprisingly large number of items that are
> so horribly offensive that it is sickening to even have to scan through
> all those titles. That is why I started using filters to send the worst of
> that grossness to trash. And it is extremely rare that I get a legitimate
> email in trash.
>
> What I do not understand is why Gmail does not allow a "delete
> forever" filter option instead of only allowing a fillter-delete option
> that sends the filtered item to trash and not just totally obliterate it.
> The fact that Gmail even has a filter-delete option clearly shows
> that it is their intent to allow users the option of filtering out message
> that are so bad that they don't even deserve to be in a "probably
> spam" pending file of sorts.
>
> What possible good is it to send filter-deleted items into a trash folder
> if your intent is to discard them. If the blank blank thing worked right,
> I would have no need to ever have to rummage through the trash to
> look for possibly legitimate items.
>
> And what possible harm would it be to provide a filter-delete-forever
> option to allow us to incinerate all this garbage that is clearly and
> easily identifiable as rubbish of the worst possible nature?
>
> I've made this suggestion numerous times to Gmail, but of course
> never have received a reply.
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