Re: RT Request Tracker

Top Page
Attachments:
Message as email
+ (text/plain)
+ (text/plain)
Delete this message
Reply to this message
Author: der.hans
Date:  
To: Main PLUG discussion list
Subject: Re: RT Request Tracker
Am 06. Sep, 2007 schw?tzte Craig Brooksby so:

> I manage a team of 5 who do a wide variety of small tech projects for
> our customers. We need a "request tracking" or "issue tracking"
> system to both help us collaborate among ourselves, but also
> communicate to 100 coworkers and 900 clients.
>
> I have been looking at RT from http://www.bestpractical.com/rt/ and it
> seems to have all the features we need.


RT has a pretty good reputation in the LOPSA community. It also has a
reputation for being a pain to setup, but those who use packages from
their distribution say it installs easily enough.

ciao,

der.hans
-- 
#  https://www.LuftHans.com/        http://www.CiscoLearning.org/
#  "Luckily, this is a comic book, for which no idea is too complex."
#    -- Larry Gonick from The Cartoon History of the United States
---------------------------------------------------
PLUG-discuss mailing list -
To subscribe, unsubscribe, or to change your mail settings:
http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss