On Thursday 06 September 2007 03:53:35 am Craig Brooksby wrote:
> I manage a team of 5 who do a wide variety of small tech projects for
> our customers. We need a "request tracking" or "issue tracking"
> system to both help us collaborate among ourselves, but also
> communicate to 100 coworkers and 900 clients.
>
> I have been looking at RT from http://www.bestpractical.com/rt/ and it
> seems to have all the features we need.
>
> If anyone has other suggestions or experience, please chime in. Thanks.
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I prefer
www.oneorzero.com it works very well and ties right into our ldap
backend. Also works with some the windows backends, but don't know why you'd
use any of them...
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