I've been biting my tongue on this one, too. Back when it was still US WEST,
I was 100% satisfied running a 56K modem. I could tell the day QWEST took
over, because my internet service slowed about 60%. Figuring they were having
a few start-up issues I stuck with them for over a year, but the service got
worse, if anything. I switched to COX cable, and have no major complaints. I
don't know if they offer an "ISP Free" service, but their people have always
been helpful and well informed.
I'm not trying to Bad Mouth QWEST, I'm just a little disappointed that
nothing seems to have changed with them.
On Monday 23 January 2006 21:26, Dan Lund wrote:
> Not to sound a little jaded, but honestly... would you really want to
> sign up with an ISP that acted like this before you ever made a
> purchase?
>
> --Dan
>
> On 1/23/06, Alan Dayley <alandd@consultpros.com> wrote:
> > Nope. Still clueless.
> >
> > I was just in a chat with them, pointed them at the page and they
> > promptly tried to sell me the "Qwest Choice Deluxe" service *with* ISP
> > instead of the "Qwest Choice Internet Basic" service on the page you
> > reference. I asked them where the "Qwest Choice Internet Basic" service
> > is fully described and they pointed me at the Deluxe service again.
> > "Julie" then informed me that there is no service without an ISP, despite
> > what any web pages say.
> >
> > Sigh. It'd be funny if it wasn't so typical and frustrating.
> >
> > I found this page with Google:
> > http://my.qwest.net/nav4/solutions/internet/bbb.html
> >
> > I'll have to try again on the phone to get any answers out of them, I
> > hope.
> >
> > Alan
> >
> >
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> --
> To exercise power costs effort and demands courage. That is why so
> many fail to assert rights to which they are perfectly entitled -
> because a right is a kind of power but they are too lazy or too
> cowardly to exercise it. The virtues which cloak these faults are
> called patience and forbearance.
> Friedrich Nietzsche
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