Alan Dayley wrote:
> JD Austin said:
>
>> This page has all the links you need to clue them in:
>> http://my.qwest.net/nav4/solutions/pwr_tools/static_ip/product_info/staticip.html
>>
>
> Nope. Still clueless.
>
> I was just in a chat with them, pointed them at the page and they promptly
> tried to sell me the "Qwest Choice Deluxe" service *with* ISP instead of
> the "Qwest Choice Internet Basic" service on the page you reference. I
> asked them where the "Qwest Choice Internet Basic" service is fully
> described and they pointed me at the Deluxe service again. "Julie" then
> informed me that there is no service without an ISP, despite what any web
> pages say.
>
> Sigh. It'd be funny if it wasn't so typical and frustrating.
>
> I found this page with Google:
> http://my.qwest.net/nav4/solutions/internet/bbb.html
>
> I'll have to try again on the phone to get any answers out of them, I hope.
>
> Alan
>
> http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
>
Sounds all too typical.
Actually the service does seem to have an ISP, it's qwest.net.
I'd keep trying until you found one with a clue :)
JD
--
JD Austin
Twin Geckos Technology Services LLC
email:
jd@twingeckos.com
http://www.twingeckos.com
phone/fax: 480.288.8195
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