Alan Dayley wrote:
JD Austin said:
  
This page has all the links you need to clue them in:
http://my.qwest.net/nav4/solutions/pwr_tools/static_ip/product_info/staticip.html
    

Nope.  Still clueless.

I was just in a chat with them, pointed them at the page and they promptly
tried to sell me the "Qwest Choice Deluxe" service *with* ISP instead of
the "Qwest Choice Internet Basic" service on the page you reference.  I
asked them where the "Qwest Choice Internet Basic" service is fully
described and they pointed me at the Deluxe service again.  "Julie" then
informed me that there is no service without an ISP, despite what any web
pages say.

Sigh.  It'd be funny if it wasn't so typical and frustrating.

I found this page with Google:
http://my.qwest.net/nav4/solutions/internet/bbb.html

I'll have to try again on the phone to get any answers out of them, I hope.

Alan

http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
  
Sounds all too typical.
Actually the service does seem to have an ISP, it's qwest.net.
I'd keep trying until you found one with a clue :)

JD
-- 
JD Austin
Twin Geckos Technology Services LLC
email: jd@twingeckos.com
http://www.twingeckos.com
phone/fax: 480.288.8195