Re: Has anyone ever seen this problem?

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Author: JD Austin
Date:  
To: Main PLUG discussion list
Subject: Re: Has anyone ever seen this problem?
der.hans wrote:

> Am 21. Oct, 2005 schwätzte JD Austin so:
>
>> I have a new client that has a weird problem with their linux file
>> server.
>> It is rebooting without warning several times a day.
>
>
> You might want to start grabbing system info to see what's going on prior
> to the shutdowns.
>

I did that.. absolutely nothing :( There are --MARK entries but nothing
that would give away why it is rebooting.

> I have a script called sys_stats.sh you could look at. I haven't in a
> long
> time, so it might be out of date...
>

Nice script! I was doing some of that already.

> https://www.LuftHans.com/unix/
>
> My script doesn't capture temperature info. gkrellm will do that for you.
> I think it has a 'save the info' option.


Looks like gkrellm is a gnome app - machine isnt running X except over vnc.
There are kernel modules to monitor temperature.. will see if I can get
them installed remotely.

>
> I believe there's a debian package that has tools for stuff like my
> sys_stats script. Probably better than my script, but I didn't see the
> package with a quick search.
>
> Turn up the syslog output and capture at the lowest level, debug.
>
> Is there anything else plugged in to that UPS?
>

There are two other computers that are normally off. That was my first
guess that the UPS was having too much power drawn from it. I had them
remove the UPS from the equation and the problem persisted.

> When plugged in to the wall was the UPS unplugged?
>

Yes.

> Causes I can think of:
>
> not enough juice ( the 500 W power supply should take care of that )
> overheating ( the extra fans should help, but maybe cpu fan is on funny )
> buggy mboard or ram ( install one of the memtest packages and test )
> buggy UPS
> someone keeps rebooting it ( leave the keyboard there, but unattached )
>

Ah.. Thats a good point about the CPU fan.
Been trying memtest, passed so far. Good suggestion.

> The last one should be causing syslog output.
>
> ciao,
>
> der.hans
>

Thanks for your help!

JD

--
JD Austin
Twin Geckos Technology Services LLC
email:
http://www.twingeckos.com
phone/fax: 480.288.8195



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