Re: Has anyone ever seen this problem?

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Author: der.hans
Date:  
To: Main PLUG discussion list
Subject: Re: Has anyone ever seen this problem?
Am 21. Oct, 2005 schwätzte JD Austin so:

> I have a new client that has a weird problem with their linux file server.
> It is rebooting without warning several times a day.


You might want to start grabbing system info to see what's going on prior
to the shutdowns.

I have a script called sys_stats.sh you could look at. I haven't in a long
time, so it might be out of date...

https://www.LuftHans.com/unix/

My script doesn't capture temperature info. gkrellm will do that for you.
I think it has a 'save the info' option.

I believe there's a debian package that has tools for stuff like my
sys_stats script. Probably better than my script, but I didn't see the
package with a quick search.

Turn up the syslog output and capture at the lowest level, debug.

Is there anything else plugged in to that UPS?

When plugged in to the wall was the UPS unplugged?

Causes I can think of:

not enough juice ( the 500 W power supply should take care of that )
overheating ( the extra fans should help, but maybe cpu fan is on funny )
buggy mboard or ram ( install one of the memtest packages and test )
buggy UPS
someone keeps rebooting it ( leave the keyboard there, but unattached )

The last one should be causing syslog output.

ciao,

der.hans

> reboot activity
> *Oct 20 06:26:45 aflsdebprod syslogd 1.4.1#10: restart.*
> Oct 20 08:48:40 aflsdebprod syslogd 1.4.1#10: restart.
> *Oct 20 11:45:48 aflsdebprod syslogd 1.4.1#10: restart.*
> Oct 20 11:52:02 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 11:58:02 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 12:07:50 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 12:15:38 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 12:45:41 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 13:15:42 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 13:24:20 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 13:38:38 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 14:04:08 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 14:15:13 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 14:37:59 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 15:10:02 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 15:43:59 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 16:00:47 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 17:13:55 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 17:22:14 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 17:36:42 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 17:41:52 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 18:00:38 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 18:30:41 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 19:00:38 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 20:00:39 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 20:05:15 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 20 22:23:12 aflsdebprod syslogd 1.4.1#10: restart.
> *Oct 21 06:26:45 aflsdebprod syslogd 1.4.1#10: restart.
> Oct 21 11:45:59 aflsdebprod syslogd 1.4.1#10: restart.
>
> Notice how it happened almost at the exact same time yesterday.
>
> *Since it only had a 330W power supply and several extra fans in the case
> I replaced the power supply with a 500W power supply last night.
> The computer is plugged into a UPS. Yesterday prior to getting a new
> power supply I had them plug the machine directly into the wall to see if
> it was the UPS causing it, the problem persisted.
>
>
> I can find nothing in the logs that would indicate that hardware
> is failing, they all look like this:
>
> Oct 21 04:23:11 aflsdebprod -- MARK -- Oct 21 11:45:59 aflsdebprod syslogd
> 1.4.1#10: restart.
> Oct 21 11:45:59 aflsdebprod kernel: klogd 1.4.1#10, log source = /proc/kmsg
> started.
> Oct 21 11:45:59 aflsdebprod kernel: Inspecting /boot/System.map-2.4.18-bf2.4
>
>
> Anyone had this happen to them before? JD
>
>


--
# https://www.LuftHans.com/
# If you have an apple and I have an apple and we exchange apples then
# you and I will still each have one apple. But if you have an idea and
# I have an idea and we exchange these ideas, then each of us will have
# two ideas. -- George Bernard Shaw---------------------------------------------------
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