Technical case/client management software for linux?

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Author: Matt Pruett
Date:  
To: PLUG
Subject: Technical case/client management software for linux?
I am a consultant, and I have been keeping a directory of client
information, technical stuff, like ip blocks, router configs, passwords,
contact information etc etc on all of my clients one folder for each
client. However we have more skilled techs now and so I want to make
this information availible to them to maintain also.

The software I am looking for would have the capability to...

have a per client area to upload / download files, edit text information
on a client.
incident notes
store phone numbers / address / contact names / etc.


any ideas? If I dont come up with something better my precious files
might be thrown into the pit of fire called "microsoft exchange public
folders".... not my idea, one of the other techs..... I dont want that
to happen.


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