I charge hourly for almost all jobs - basically since it is hard to tell
what variables you will hit later.
For example, working on a Samba based printer services that provided
postscript to PDF conversion and automatically converted it to a email
attachement (mime encoded) and emailed to the email address as found from
a Active Directory lookup. The customer also had someone working on their
Active Directory and Novell Directory at the same time -- without letting
me know about it and any downtime. Many unknowns can make you work more --
and you should be paid.
Sometimes for really big jobs I will quote a flat rate for the job -- and
hope that it is fair for me (and acceptable to the customer).
For small jobs, I tell the customer it is hourly but give them a possible
range of time for the tasks and let them know I will confirm with them if
it goes over the time.
I also charge different rates for pre-paid remote work, pre-paid on-site
work, remote work, and on-site work.
Jeremy C. Reed
open source, Unix, *BSD, Linux training
http://www.pugetsoundtechnology.com/
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