I agree. This is the "squeaky wheel" argument, and can be applied in
business almost without fail. Who knows? If enough people request or
demand Linux support, they may hire a Linux body and change their tech
support procedure so the first question asked is "What OS are you running?"
Oops! Created a job.
This is great! lol. As I read this again, it started with Alexander Henry
not having the Ethernet patch cord between the Cox box and the cable modem
seated correctly. Nyet to do with Cox, but they are to be pummelled
mercilessly. Rage against the machine. This is almost as good as the two
weeks on top or bottom posting. The Kernighan-Ritchie thing was funny too.
Did Emmanuel Gravel ever solve the slow file transfer thing? Be glad to
try and help.
Frank Davenport, (
fhdavenport@cox.net)
----- Original Message -----
From: "Lee Einer" <
appealsman@cox.net>
To: <
plug-discuss@lists.plug.phoenix.az.us>
Sent: Wednesday, October 29, 2003 10:50 AM
Subject: Re: need a little COX inside info--rdesktop or vnc? <--humor too
> While it is possible that Cox will not care if you ask them to support
> Linux, it is certain that they will not care if you don't ask them.
>
>
>
> Lee Einer
> Dos Manos Jewelry
> http://www.dosmanosjewelry.com
>
>
>
> Nathan England wrote:
>
> >> >Am Mittwoch 29 Oktober 2003 06:42 vormittags schrieb Chris Gehlker:
> >
> >
> >Yeah, you're right. Cox probably won't care.
> >I still think this is the proper time for advocacy. Even if only telling
them
> >to support linux after you get off the phone. I don't care who the
company
> >is, if the market wants it, they will follow. But if we keep our mouths
shut
> >for the sake of simplicity and helping the poor guy on the other end of
the
> >phone, they will never know what the market wants...
> >
> >Now when you call and tell them the bobcat cut the cable, and they ask if
the
> >light is on, I would ask for the manager.
> >
> >My theory is, if they are tech support, they need to know what they are
doing.
> >NOT reading from a book.
> >
> >I'm an out of work geek. I would love to get a tech support job so I can
> >support my family, instead of talking to these morons who can only read
from
> >the book! Instead I deliver pizza. Because some moron who has no clue got
my
> >job.
> >
> >If I have to jump through their hoops to get something accomplished and
it
> >takes all day, I'll do it. I don't enjoy working with a tech who is not a
> >tech, only someone reading from a book. It insults me that they hired
that
> >guy, and probably passed my resume up.
> >
> ><sorry for my rant. this just got me onto an irritating subject because I
> >deliver pizza... lol>
> >
> >nathan
> >
> >
> >
> >
> >>On Oct 29, 2003, at 1:26 AM, Nathan England wrote:
> >>
> >>
> >>>I don't know about that.
> >>>The more people that tell them they are running linux the better.
> >>>If I call and someone says they don't support linux and won't help me,
> >>>then I
> >>>either tell them to tell their manager to support linux, or I threaten
> >>>to
> >>>cancel whatever it may be if they don't help me.
> >>>
> >>>I think if more people said they used linux, instead of emulating
> >>>windows int
> >>>heir heads so the tech guy could do his job, we would be better off.
> >>>Somewhere a mgr. is talking to his techs and eventually a tech will
> >>>say, 'you
> >>>know, a lot of people are using linux...'
> >>>and others will follow.
> >>>
> >>>
> >>I don't know about that. This is Cox. As far as I can tell, they have
> >>a monopoly in the cable modem game. They probably don't care. I'll bet
> >>their Windows support is lousy as well. When call my small ISP they
> >>are very ready to support Linux. But I use DSL and they know they need
> >>to work at keeping my business.
> >>
> >>---------------------------------------------------
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> >>To subscribe, unsubscribe, or to change you mail settings:
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> >>
> >>
> >
> >- --
> >
> >Nathan England
> >
> >nathan at the-arcanum.org
> >jabber id: linuxjunkie@jabber.earth.li
> >
> >"A free society is one where it is safe to be unpopular."
> >- --Adlai Stevenson
> >
> >
> >Registered Linux User #189789, Machine #106603
> >www.sincerechoice.org
> >
> >
> >Todays Fortune:
> >
> >Dentist, n.:
> > A Prestidigitator who, putting metal in one's mouth, pulls
> >coins out of one's pockets.
> > -- Ambrose Bierce, "The Devil's Dictionary"
> >> >
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> >
> >
> >
>
>
>
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